Analysis

Etrading assists broker resilience, but delayed referral times cause frustration

By David Blackman 2021-06-07T10:51:00

stopwatch

Etrading rather than ‘e-transacting’ needs to be the focus moving forward if insurers and brokers are ‘to really develop a meaningful understanding of the business and opportunities’

Journalist David Blackman takes a deep dive into Insurance Times’s latest etrading survey results, exploring the story behind changing expectations around referral process times.

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