All Issue archive articles
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IT InterviewGareth Hemming: Hiscox carrying ‘positive momentum’ on broker sentiment into 2025
’We’re clear on where we want to go in terms of strategy and growth, but we’re going to do it in a way that’s informed by broker feedback and input,’ says specialist insurer’s head of distribution
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News AnalysisIn Focus: How should UKGI underwrite emerging technologies like VR gaming and advanced robotics?
According to TechUK, more than 400,000 articles about artificial intelligence were published in UK media across 2023 – but how is the insurance sector seeking to underwrite unchartered tech tools such as robotics and virtual reality worlds?
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News AnalysisThe Big Question: Which regulations and data reporting should the FCA cut to boost industry growth, following letter to PM?
In January 2025, the FCA wrote to prime minister Keir Starmer about removing ’unnecessary regulation’ and reducing ’how much data some firms must provide’ – but what does the insurance industry think this could look like in practice?
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News AnalysisDeregulation vital if UKGI wants to remain at the forefront of UK’s growth strategy
Rachel Reeves is leading the charge for a more competitive UK economy, however is the insurance sector cutting off its nose to spite its face with regulation that hampers agile innovation?
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Sponsored ContentInsurance as a catalyst for energy efficiency in the built environment – Dual UK
Rob Best, managing director of climate risk and resilience at Dual UK, unpicks how and why built environment-based businesses should embrace retrofitting to improve energy efficiency
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NewsBackchat: January/February 2025
Office moves, chairship conclusion, a podcast launch and a tour with a difference – what has the insurance industry been up to of late? You heard it here first…
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News AnalysisOpinion: The changing face of the broker market as firms take stock of M&A options
With the broking mid-market feeling spacious after consolidation clean up, what opportunities are afoot as UKGI heads into 2025?
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IT InterviewRob Organ: Jensten’s chief executive on ‘what’s next’ for growing broker
’Having rapidly grown and developed Jensten, we’re now moving on with a really solid foundation to be able to springboard ahead,’ says group chief executive
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News AnalysisNavigating the rising costs and challenges of pet insurance
‘The lack of standardised pricing’ in the pet insurance market ‘makes it difficult for insurers to forecast claims and for customers to understand costs’, says new trade association founder
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News AnalysisBriefing: What is good – and challenging – across UKGI upon entering 2025?
Although recruitment, refinancing, M&A and compliance will keep UKGI brokers on their toes for 2025, the sector still has an awful lot to be grateful for
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News AnalysisIn Focus: Why are schemes brokers such attractive acquisition targets?
’A lot of schemes brokers have the ability to organically grow, probably beyond where normal market growth rates are,’ says managing director for schemes and affinities
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News AnalysisTechTalk: Is the cyber insurance world prepared for quantum computing?
’This is an incredibly complex area and the industry is going to have to spend a lot of time and energy to properly understand the risk factor that quantum may pose to business operations and security – and thus the impact on cyber insurance,’ says global head of cyber
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IT InterviewMike Latham: Verlingue UK targets ‘Better Future’ with three-year strategic plan
The family owned and run broker plans to ‘almost double in size in the UK’ using organic growth, but avoiding external hires where possible, says chief executive
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IT InterviewCarolyn Callan: ‘Walking the talk’ with ‘integrity’ at Brown and Brown
Intermediary’s UK retail chief executive explains why she is ‘loving life’ after the ‘best 12 months of my career’
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News AnalysisOmbudsman complaints reveal insurers are still struggling with claims
Customers must be placed at ‘the heart of the claims process’ if insurers are to instigate a turnaround in complaints, says market intelligence firm
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News AnalysisBriefing: New Year resolutions brokers should stick to for 2025
Chief executive details three insurance linked resolutions for brokers this year, centred on adopting a longer-term view of risk and emphasising community ties
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News AnalysisOgden rate change causes overcompensation concerns for insurers
The government’s spring clean of the personal injury discount rate puts scrutiny on compensation see-saw, with market commentators dwelling on drivers for over and undercompensation
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News AnalysisBriefing: Do Musk’s comments on a ‘permanent shortage of excellent talent’ resonate in the UK?
It is common to bemoan the lack of talent in the technology sector, but does this result from a flawed approach to developing people pipelines?
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News AnalysisThe Big Question: Following M&A, how do leadership changes impact company culture and staff retention?
With M&A still a prominent feature of the insurance market, firms must take people considerations into account within these processes because senior staff exits post-acquisition can have organisational ramifications
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News AnalysisIn Focus: What role do broker schemes play in supporting affinity and membership groups?
Membership groups often have very specific insurance needs that brokers seek to address through scheme propositions – but how is this approach beneficial for brokers?
