All Cover story articles
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IT Interview
Jason Harris: Connectivity, people and agility are the key pillars for QBE International
’Clearly, my predecessor did a fabulous job and a key goal was to keep the good things from his era. But, when he retired, it was time for a different approach,’ says chief executive
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IT Interview
Georges de Macedo: Chief exec promotes five pillar plan to keep Covéa Insurance in the black
Covéa Group sends Frenchman across the Channel to spearhead British business because ‘the situation in the UK required some action’
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News Analysis
Paul Anscombe: Seventeen Group’s independence means culture is the ‘number one priority’
After a healthy dose of M&A this year, the broker chief executive is keen to slow down purchases and showcase an organic growth focus alongside making larger, fewer buys
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IT Interview
Chris Rolland: ‘Doing the right thing’ as a competitive advantage
’That flight to quality that we’ve seen across the insurance industry in the past few years has become more important, especially in travel insurance,’ says chief executive
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IT Interview
Tara Foley: Axa UK and Ireland strives to be the ‘go-to place for talent in the industry’
Alongside a focus on organic growth and technology, the insurer’s medium-term strategy sees it bid to become a ‘destination workplace’
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IT Interview
Tom Downey: Pen Underwriting plans to use M&A to build ‘a much more specialist, niche business’
Chief executive strives for MGA to be ‘magic in the middle’ between capacity partners and brokers as it looks to hit £1bn GWP by year-end
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News Analysis
Steve Bashford: Arch’s strategy is bringing ‘London expertise to the regions’
’Our message is that we deal with brokers the way they want – we’re not going to force anybody to take an optimised trading route irrespective of premium size,’ says chief executive for UK regions
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IT Interview
Jane Kielty: Aon leverages expertise and scale to ‘join the dots’ for clients
’We’re creating new solutions where they didn’t exist before to help clients solve problems,’ says broker’s UK chief executive
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IT Interview
Clarissa Franks: ‘Growth is the mission’ for Lockton UK
The independent broker is focused on strong organic growth and gathering ‘superstar’ talent, says head of UK retail
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IT Interview
Graeme Trudgill: How Biba is working with the FCA and bringing its 2024 manifesto to life
’We look at the challenges, we find a path forward and we get that ultimate solution in place,’ says chief executive
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News Analysis
Jon Dye: Hiscox’s broker partners ‘absolutely front and centre’ to growth ambitions
The Hiscox UK chief executive speaks to Insurance Times about his journey into the role and his plans for the insurer
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IT Interview
Ann Owen: How Aviva is targeting a ‘market-leading’ position in the HNW sector
The insurer’s managing director for HNW speaks to the ’insane’ last few years and how a defined strategy is driving the business forward
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IT Interview
Ant Middle: Ageas has planted its flag firmly in personal lines brokered business lines
’We are a business that only succeeds if we can succeed with brokers,’ says Ageas chief executive
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News Analysis
Could the debanking scandal cross over into insurance?
The FCA said that it ’would not consider it appropriate to cancel a policy purely on the basis of a policyholder’s views’
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News Analysis
The insurance perspective on climate sceptics
Between 2000 and 2021, the number of global weather and climate disasters declined by around 10%, but what does this mean for insurers’ risk projections?
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News Analysis
Is telematics reaching a tipping point?
The industry and technology has moved on from the traditional notion of a black box, but are customers finally seeing the advantages of telematics motor insurance policies?
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News Analysis
How can the insurance sector improve its faltering reputation?
The reputation of the industry is under a greater “spotlight” thanks to the internet-fuelled 24-hour news cycle, but can the sector turn this on its head to instead promote its achievements?
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News Analysis
Artificial intelligence chatbots: Friend or foe?
The rise of chatbots will have ‘an enormous impact on insurance on so many fronts’, but insurers will have to get to grips with the ‘risks and ethical considerations’
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News Analysis
Data holding back industry’s efforts to implement social mobility career strategies
While the insurance sector is aggressively addressing imbalances around gender and ethnicity in the boardroom, its strategy on social mobility is seemingly far less advanced – despite the war for talent
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News Analysis
Industry welcomes FCA review of FSCS thresholds to mitigate ‘unintended unfairness’
In December 2022, the FCA outlined its planned review of the FSCS compensation funding model – trade body says this could prove to be ‘very positive’ for brokers