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People & OpinionQ&A: We look to be clear and consistent in our underwriting approach - Covea
Keith Hector, director of commercial operations and distribution at Covéa reflects on the insurer’s success in the Insurance Times Commercial Lines Five Star Rating Report and how it intends to keep delivering for brokers and customers
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People & OpinionQ&A: ‘Consistency is key’ in a post-pandemic market – Markel
Markel’s sales and marketing director, Nic Brown reflects on the insurers success in the Insurance Times Commercial Lines Five Star Rating Report and how it intends to keep delivering for brokers and customers
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People & OpinionOpinion: Broking leaders must consider succession snags
Howard Lickens, executive chairman of broking business The Clear Group explains the potential pain points for internal succession solutions and what today’s leaders need to consider ahead of their exit
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People & OpinionQ&A: Whiplash reforms: The good, the bad and the unintended – Gallagher Bassett
Gallagher Bassett’s UK technical director Andrew Sewell tells Insurance Times what the incoming whiplash reforms will mean to insurers and claims handlers, particularly around the increased risks of fraud
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People & OpinionQ&A: ‘All hands on deck’ approach helps maintain strong service levels – NIG
Nick Makin, etrade business manager at NIG, tells Insurance Times about the latest developments in its etrading strategy
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People & OpinionQ&A: Telematics "offers brokers more engagement with customers" – ThingCo
Martin Williams, chief operating officer of ThingCo, tells Insurance Times how next-generation telematics technology is helping motor insurance brokers prepare for a different world after COVID-19
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People & OpinionQ&A: Data-driven interactions are the future of insurance – ABBYY
Digital intelligence consultancy, ABBYY’s solution marketing manager Eileen Potter tells Insurance Times how the pandemic’s need for technology adoption over the last year has shaped customer expectations
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People & OpinionQ&A: Pearson Ham on the post-Covid-19 hard market as a ‘opportunity for insurers’
Stephen Kennedy, Pearson Ham’s director tells Insurance Times why the hardening market post-covid could be an opportunity for insurers alongside discussing challenges ahead
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People & OpinionQ&A: Insurtech benefits apparent amid pandemic but complex claims need a human touch – Gallagher Bassett
Andrew Sewell, Gallagher Bassett’s UK technical director speaks to Insurance Times about insurtech and how the pandemic has demonstrated the sector’s importance, but a human touch is still necessary for complex claims
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People & OpinionQ&A: How SSP’s Intelligent Quotes Hub could smooth the end of dual pricing
Adrian Coupland, customer and marketing managing director of SSP discusses dual pricing ending and how the firm’s Intelligent Quotes Hub technology might help this transition
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People & OpinionOpinion: Capacity constraints continue to worry brokers
Editor Yannick Guerry cherry picks some of the central insurance themes arising this month, particularly around capacity within the MGA market
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People & OpinionQ&A: SSP on how technology can serve insurance post-pandemic
SSP’s sales director, Dean Richardson discusses legacy systems, the Cloud and how technology can serve the insurance sector post pandemic
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People & OpinionBlog: Insurance innovation race raises speed versus sustainability questions
André Symes, managing director of international and chief growth officer at Genasys, explores whether insurance product quality and long-term sustainability is being sacrificed for faster turnaround speeds on sector innovations
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People & OpinionBlog: The BI test case should prompt insurers to interrupt themselves – 360Globalnet
Paul Stanley, 360Globalnet’s chief executive weighs in on business interruption ahead of the FCA test case verdict this morning, this is one of a series of blogs from the insurtech
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People & OpinionCovid-19 is just an excuse for poor service from the insurance industry says broker MD
Ann Manning, managing director at Henley-on-Thames-based broker ManningUK, says she is ‘ashamed of our industry’. Here, she describes her recent experiences with insurers during the coronavirus pandemic… By Ann Manning, managing director at ManningUK
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People & OpinionBlog: How robots can make us more human– RSM’s Ian Gill
RSM’s associate director Ian Gill discusses how businesses in the insurance industry can thrive post-lockdown and the benefits of using robotic process automation
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People & OpinionBlog: Subsidence – why ‘I’m tentatively crying dog not wolf’ says Paul Stanley – 360Globalnet
Paul Stanley, chief exec of insurtech 360Globalnet discusses how to provide exceptional service during exceptional times using technology
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People & OpinionBlog: DAVE – the child of Covid-19, but what’s in a name or a visit? – 360Globalnet
Post-pandemic we can never go back to old ways, according to Paul Stanley FCII, chief executive at insurtech 360Globalnet, that’s why DAVE, dubbed the child of the Covid-19 era is here to help
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People & OpinionBlog: Adaption, when it’s necessary, it happens – 360Globalnet's Paul Stanley
Covid-19 has fast tracked digital processes for many firms. Necessity is not just the mother of invention, it is also the mother of adaptation and adoption, says Paul Stanley FCII, chief executive at insurtech 360Globalnet
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People & OpinionTelematics 2.0 or just another insurtech?
Why does Mike Brockman think he can make telematics profitable again?
