Insurance Times Claims Excellence Awards 2020

The Insurance Times Claims Excellence Awards are designed to recognise and reward excellence across claims – the companies, teams and individuals who have direct contact with customers in their hour of need. This vitally important part of the sector continues to be at the forefront of innovation and outstanding customer service and there is much to celebrate.

The 2020 winners were revealed in a virtual ceremony on 15th October. You can view the full list of winners here.

Finalists' Showcase

To promote their success, the 2020 finalists were invited to participate in an online Q&A to share a few details about their entries and achievements and what makes them tick. Just hover over the menu bar above, or click below, to find out more about this year's finalists.