Software Houses | 2024 Score | 2024 Ranking |
---|---|---|
Acturis | 4.14 | 1 |
Applied Systems | 3.52 | 2 |
Open GI | 3.10 | 3 |
SSP | 2.62 | 4 |
This is the 10th year that Insurance Times has conducted its annual eTrading survey, investigating brokers’ opinions, attitudes, and satisfaction levels with the eTrading services they receive from their insurance partners and software house providers.
For insurers wanting to receive in-depth analysis from the report, the 2024 Etrading Data Insight Book can be acquired by contacting Aisha Roberts:
Head of Commercial
+44 (0)20 7618 3408
The most recent survey, conducted between January and March 2024, saw more than 700 brokers identify and rate the insurer extranets, insurers via platforms and software houses with which they have regularly placed business during the past 12 months. This informs the Five Star Rating Report: Etrading 2024.
In particular, schemes with brokers will be a ‘focus’ for the ‘end-to-end’ insurer next year, says divisional director
’This investment in our underwriting team is about ensuring that brokers feel supported,’ says head of SME and trading
Commentators agree that software house cooperation on commercial lines digital trading is only happening in ‘pockets’, yet this teamwork could ‘provide the broking community with the tools they need to deliver an efficient but high level of service to customers’
Nikki Lidster, head of SME and trading at Zurich Insurance, talks about the firm’s entry for the Excellence in Professional Development – Broker/Insurer/MGA award