Five Star 2024 eTrading Overall Ratings – Insurer Extranets

This is the 10th year that Insurance Times has conducted its annual eTrading survey, investigating brokers’ opinions, attitudes, and satisfaction levels with the eTrading services they receive from their insurance partners and software house providers.

For insurers wanting to receive in-depth analysis from the report, the 2024 Etrading Data Insight Book can be acquired by contacting Aisha Roberts:

The most recent survey, conducted between January and March 2024, saw more than 700 brokers identify and rate the insurer extranets, insurers via platforms and software houses with which they have regularly placed business during the past 12 months. This informs the Five Star Rating Report: Etrading 2024.

Insurer - Extranets 2024 Star Rating 2024 Overall Score 2024 Ranking
Aviva Fast-Trade Five stars 4.26 1
Zurich Online Five stars 4.06 2
AIG eXtra Four stars 3.96 3
RSA Online Four stars 3.86 4
QBE Fastflow Four stars 3.85 5
Allianz QuoteSME Four stars 3.80 6
NIG the Hub Three stars 3.78 7
Markel Online Three stars 3.77 8
Chubb Portal Three stars 3.70 9
AXA Connect Three stars 3.60 10
Covea Insurance Online Two stars 3.53 11
ERS Online Two stars 3.49 12

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