Keelan Westall is offering a new service to provide a ‘personal' quote response within an hour in answer to broker demand.

Five insurers - Brit, AXA, Zurich, Norwich Union and R&SA, are supporting the commercial property insurance broker in its venture.

The one-hour guarantee is subject to the quote being submitted by the broker using its online risk submission form.

The company said the move “will help strengthen the company's relationship with its brokers as well as improve efficiencies for the end customer”.

Dave Gayton, business development manager at Keelan Westall, said: ““By restructuring our account teams we are now able to ensure a personal response to quotes within an hour. The faster, simplified process allows brokers to send one submission via our online facility and we'll then approach a minimum of five markets on their behalf.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.