Rebecca Ince, chief operating officer at Dual UK and Europe, shares the career story behind her Woman of the Year win at October’s Women in Insurance Awards

When I was younger, I dreamed of being a pop star. For a brief time, I even lived that dream, joining 90s girl group the Spice Girls. Well, sort of – as ‘Spreadsheet Spice’.

This whimsical start led me to an unplanned but fulfilling 24-year career in insurance to date, spanning roles at Hiscox and now as chief operating officer at Dual UK and Europe.

Rebecca Ince, Dual

Rebecca Ince

I was honoured to win the Insurance Woman of the Year accolade at October 2024’s Women in Insurance Awards, a moment that prompted me to reflect on the industry’s progress and challenges regarding gender diversity.

When I began my career, it was not unusual to be the only woman in the room. Today, I’m fortunate to be part of a female dominated executive committee. However, areas like underwriting leadership remain heavily male dominated. While progress is visible, much work remains.

Diversity – whether in gender, background, or experience – drives better decisions. A solely male or female team limits perspective. To truly innovate, we need mixed voices at every table.

Tackling the confidence gap

One challenge for women is confidence. Studies reveal that men often apply for jobs when they meet 40% of the job’s requirements, while women feel the need to meet 80% or more before applying.

I’ve personally experienced this. When offered my first chief financial officer role, I doubted my readiness. My boss pushed me to accept it and his confidence in me was transformative.

I strive to pay that forward by mentoring and sponsoring women to step into opportunities they might not initially consider.

Mentorship and sponsorship, critical tools for fostering talent and breaking barriers, have been pivotal in my career.

As a mentor, I provide guidance and act as a sounding board. I’ve mentored internally and externally, including supporting a talented woman employed by Beazley.

Dual

Sponsorship goes a step further by actively advocating for someone. It’s about using your voice and influence to propel others forward.

Men play a key role in gender equity too. Male allies can encourage women to step forward, call out inequities and foster inclusive environments.

True allyship requires action, not passivity, and I’m encouraged by the men in our industry embracing this role.

Inclusivity and authenticity

Inclusivity enables people to bring their authentic selves to work.

As the executive sponsor of Howden Group’s disability employee resource group, I’m committed to creating opportunities for people with disabilities. For instance, we’re working to improve employment rates for visually impaired individuals.

I’m also involved with charity Pilotlight, which connects executives with charities that may be experiencing strategic, operational or financial challenges. It is great to put my skills to greater good.

Winning Insurance Woman of the Year was a humbling milestone, highlighting the importance of mentorship, sponsorship and allyship. While the industry has made strides towards greater diversity, there is still much to accomplish.

I’m excited to be part of shaping a future where everyone – regardless of gender, background, or ability – can thrive.

DUAL Corporate Risks Limited is authorised and regulated by the Financial Conduct Authority under firm reference number 312593. Our registered offices are at: One Creechurch Place, London, EC3A 5AF