The CII has called on the industry to improve its record on PPI.
Standards of PPI selling have been heavily criticised by the FSA and the Office of Fair Trading.
The CII is contacting its customers to remind them of their Training & Competence responsibilities and the support that the CII can offer.
Steve Wellard, the CII's director of communications, said: "The controversy surrounding this class of business is detracting from its many merits. PPI can provide vital protection but it is essential that firms make certain - and are able to demonstrate - that the skills of their people who deal with it are up to date."
