Capita Insurance Services has reaffirmed its long-term commitment to loss adjusting by launching a new company specifically for high-end complex claims work.
Capita director of commercial servicesDermot Joyce said: "Client feedback, from both insurer and broker, made us look at this sector because we have the specialist staff for certain high-end claims.
"We are committed to training and finding the right people for the job. At the moment you can't find anyone under the age of 35 with these skills. It is a worry for the future," he added.
The new company Teceris will be a wholly-owned subsidiary headed by managing director Stewart Steel. Structured on a similar model to an accountancy firm, 13 partners will oversee separate sectors, with around 125 complex loss adjusters employed across the group.
Steel said: "We want to make sure that we can offer good risk management based on pre-loss assessment. Other firms, such as PricewaterhouseCoopers and Deloitte, have exited the market because of the Sarbanes-Oxley problem in the US.
"We think there is around a £50m market to pitch to, especially in the sectors of major property, retail, utilities work and product liability," he added.
