C&W to provide full communications suite.
Cable&Wireless Europe, Asia & US has signed a six-year contract with Aviva worth £300m.
The contract will see Cable&Wireless provide over 70 communications services such as voice telephony, data, local and wide area networks, and international services to Aviva’s 35,000 staff based in the UK and India.
The contract expands Cable&Wireless’ long-standing relationship with Aviva, where it has been a telecoms supplier for 12 years. The company will also continue to manage Aviva's existing communications infrastructure and in total, the network will comprise more than 1,000 sites, with 57,000 individual telephone points and 74,000 data points.
Igal Mayer, chief executive officer for Norwich Union Insurance, said: “It is important to our market success that we are able to respond to business and customer needs promptly and reliably. Cable &Wireless understand this and can bring solutions to the table that meet our requirements.
"This contract represents a significant commitment on both sides to ensure cost effective service against the backdrop of a highly competitive marketplace. We currently enjoy a healthy, open and honest working relationship with Cable&Wireless and we are looking forward to building on this over the coming years."
Jim Marsh, chief executive officer of Cable&Wireless Europe, Asia & US, added: “This is an excellent win for Cable&Wireless, and a tangible vote of support in our service and reliability. Working with the UK’s largest insurance group is a testament to our competitiveness among enterprise customers, where our strong focus on customer service is paying dividends. We look forward to continuing a great relationship with Aviva.”
