AXA is rolling out a system that will allow brokers to settle their accounts online.
The insurer has completed a pilot project with three brokers and is now set to launch it across the country over the next 12 to 18 months, said AXA project manager Angela Cleverly.
"The e-settlement system allows brokers to access their accounts in real time, see their statements of account, raise queries and pay items. It replaces the paper system."
Cleverly said the initial roll-out would focus on AXA's "top tier" of brokers who hold the largest accounts - the 'prime' and 'premier' brokers - but stressed that the system may be extended to all brokers in the future.
"The move is about making account settlement more efficient and visible. The feedback has been encouraging from the pilot brokers," she said.
