Analysis

James Kruger: Industry must develop a sense of adventure as client demands increase

By 2025-01-13T08:00:00

2025 adventure road sunset

Capgemini’s UK head of insurance divulges his firm’s top insurance trends for 2025

The year ahead will be a decisive one for the UK and London market’s efforts to drive digitalisation – but they will need to be adventurous.

James Kruger, UK head of insurance for consulting firm Capgemini, spoke to Insurance Times after the company issued its Top Trends for 2025: Insurance report last week (7 January 2025) and explains that there are clear themes to watch for both personal lines, commercial lines and specialty markets.

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