’I look forward to working with the team to continue to advocate for transparency, higher standards and a more inclusive financial services market for all consumers,’ says new chair
The chief executive says Consumer Duty marked ‘a significant regulatory change’ that ‘has involved a good deal of work’ to implement and embed successfully within the insurer’s operations
The APPG noted that the regulator was ‘widely seen as incompetent’ and that a ’significant number of respondents believe the FCA sometimes acts in bad faith’
Pressure for the General Terms of Agreement to include electric vehicles is increasing, but those behind the scheme say that this inclusion can only come when key issues are resolved
The Employment Rights Bill features 28 reforms to existing employment standards – brokers and underwriters must therefore work together to ensure that employers’ liability cover is ‘fit for purpose’, says head of claims
New data access bill has the power to ’drive efficiency and economic benefits’, says head of analytics, claims and underwriting
Insurance Times rounds up the biggest stories from 11 to 15 November 2024
’This fine and ban shows how seriously we take individuals who abuse their position for personal gain,’ says executive director
In October 2024, the newly elected Labour government established a motor insurance taskforce to ’crack down on spiralling costs’ – but what does UKGI anticipate will be the key actions arising from this body and will it have the desired impact on motor premiums?
Plus, Aviva’s UKGI boss emphasises that insurers must ‘put our money where our mouths are’ when it comes to engaging on ‘collective goals’
Conference reveals yawning expectation and service gap between risk managers and insurers, with feedback that risk professionals are struggling to get insurer commitment to cover emerging risks
Public liability claims increased substantially, however
Managing director says that to stay at the forefront of technology innovation and implementation, businesses must be ‘prepared to evolve’ and have ‘the nerve’ to try new things
Market intelligence firm emphasises that ‘insurers need to do better to prevent complaints from happening’ as redress payments increase
The chancellor has elected to not raise IPT in the Autumn budget today
Detective sergeant Oliver Gent lifts the bonnet on what it is like to work within the City of London Police’s Insurance Fraud Enforcement Department
The new government’s action provides the insurance industry with a golden opportunity to improve its reputation with consumers
’I am delighted to be taking up this role at such an important time for our industry and our members,’ says new appointee
The FCA said it would review whether motor and home insurance customers using the product were getting competitive deals
Innovation is key for insurance firms to maintain a competitive advantage, but many firms lack the flexibility that drives it