Regulation
News Analysis
Briefing: Insurers facing another fight to be heard as UK government launches AI campaign
Although embracing artificial intelligence is viewed as a necessity by the insurance market, the government’s intentions to accelerate adoption and usage has the industry feeling nervous
News Analysis
Ombudsman complaints reveal insurers are still struggling with claims
Customers must be placed at ‘the heart of the claims process’ if insurers are to instigate a turnaround in complaints, says market intelligence firm
News Analysis
Ogden rate change causes overcompensation concerns for insurers
The government’s spring clean of the personal injury discount rate puts scrutiny on compensation see-saw, with market commentators dwelling on drivers for over and undercompensation
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Top sector bosses to join chancellor Reeves in shaping financial services strategy
’I am committed to working hand in hand with the industry to make sure that our plans are informed by those who both provide and utilise financial services,’ says chancellor of the exchequer
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FCA unveils plans to remove ‘unnecessary regulation’ in letter to prime minister
’To achieve the deep reforms necessary, your acceptance that we will take greater risks and rigorously prioritise resources is crucial,’ says chief executive in letter to government
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Manifesto 2025: Biba calls for regulatory improvements to drive growth
’Working positively and constructively with the regulator has been a big mission for me because it’s supposed to support growth, not stop it or affect it negatively,’ says broker body chief executive
News Analysis
Briefing: Ifed celebrates 2024 custodial sentence success as it firms up 2025 operations
Tom Hill, detective chief inspector at the City of London Police’s Insurance Fraud Enforcement Department, rounds up the department’s 2024 activity and spotlights its focuses for 2025
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New insurance minister responds to regulation demands in first speech to brokers
Minister tells brokers that she knows regulation is an ’issue very close to all of your hearts’
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Which? demands FCA action as insurers ‘fail to meet’ Consumer Duty standards
’Too many people are having their claims rejected and enduring appalling treatment at the hands of insurance companies,’ says director of policy and advocacy
News Analysis
James Kruger: Industry must develop a sense of adventure as client demands increase
Capgemini’s UK head of insurance divulges his firm’s top insurance trends for 2025
News Analysis
Briefing: Major insurer snubbing LSE for Wall Street is setback for UK
However, following recent reforms, could the LSE prove attractive for other private insurers looking to go public?
News Analysis
Briefing: 2025 shows little sign that the tide will turn
New year snowfall brings flooding front of mind for both the government and insurance sector – but how effective will resilience taskforce be?
News Analysis
Briefing: What New Year’s resolutions should UKGI be making for 2025?
Brokers, insurers, the Lloyd’s market and the UK government have all got agenda items they want to see delivered in UK general insurance this year
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Insurance Times Review of the Year – Q3 2024
Insurance Times looks at highlights from Q3 2024 in its review of the year
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Insurance Times Review of the Year – Q1 2024
Insurance Times looks at highlights from Q1 2024 in its review of the year
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Insurance Times Advent Calendar: Shirley Woolham
Shirley Woolham, chief executive at Minster Law, tells Insurance Times her festive wishes for 2025 – including greater clarity on tariff timetables and an enhanced, industry-wide customer focus
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AR model is a ‘lifeline’ for broker startups – Toby MacLachlan
’Pure speed is a part of innovation,’ says managing director
News Analysis
In Focus: New public-private partnership opens door to new counter fraud capabilities
’The government did talk about whether they might be able to do something about minimum levels of sentencing for convicted fraudsters,’ says chief fraud and financial crime officer
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Insurance Times Advent Calendar: John Warburton
For the 16th day of advent, John Warburton, chief executive at Konsileo, discusses his 2024 highlights and what he’d like to find under the industry’s Christmas tree
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Insurance Times Advent Calendar: Melissa Collett
For the 14th day of advent, Melissa Collett, chief executive at Insurtech UK, talks regulatory incentives for insurtechs and how much the sector could potentially contribute to the economy
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