Analysis – Page 5
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News Analysis
The ‘determining factor’ that will make consumers ‘stay or quit’ an insurer
’The service expectation of customers today is increasing,’ says chief executive
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News Analysis
Insurance firms ‘pivot’ towards front-facing and operational technology
’As firms strategise for 2023 and beyond, the integration of technology and the addressing of skill gaps will likely be at the forefront of their agendas,’ says chief executive
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News Analysis
Briefing: Is the term insurtech still fit for purpose?
The term was initially used to describe insurance technology disruptors, but should it be made redundant as the sector shifts to a collaborative position?
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News Analysis
TechTalk: ‘Licensing process is a maze’ for insurtechs tied up in complex regulation
For insurtechs applying for a carrier licence for example could hold options but due to complicated and lengthy approval periods it may not be suitable for all, which means Gibraltar remains popular
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News Analysis
Light at the end of the tunnel despite ‘muted’ insurtech series A funding for Q2
The insurtech sector is going through a ‘correction process,’ says Gallagher Re’s global head of insurtech
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News Analysis
AI can ‘turbocharge’ the UK insurance sector – NTT Data
’AI provides the ability to personalise the insurance jargon and output in a way that the recipient of communications will understand,’ says industry development lead
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News Analysis
Zurich not standing still on eTrading investment following top spot platforms ranking
’Whilst technology is an enabler, it will never replace the experience of our people and the importance we place on our trading relationships,’ says head of SME
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News Analysis
Chief executive impersonation fraud rises during economic downturn and AI explosion
The increasing use of artificial intelligence has made impersonation fraud more accessible, against the backdrop of inflation and economic uncertainty
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News Analysis
Allianz committed to further ‘empowering underwriters’ following eTrading results
’We’ve heavily invested in our pricing,’ says digital trading manager
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News Analysis
Briefing: Vesttoo fallout could spur ‘weakening in market confidence’ over LOCs
Letters of credit are used increasingly in the insurance market as collateral, but could the latest incident lead to more rigour being applied to ensure validity?
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News Analysis
Markel’s ‘significant digital investment’ reflected in improved eTrading results
The insurer ‘never forces brokers down the eTrade path,’ says broker sales director
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News Analysis
The ways AI can help brokers become more ‘effective and efficient’
’There are things that can be automated using AI that will make a big difference,’ says chief revenue officer
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News Analysis
Technology is making a ‘big difference’ to underwriting – so will humans remain ‘essential’?
’The human element is essential in the underwriting process,’ says chief executive
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News Analysis
Which broker schemes were most profitable in 2023?
Insurance Times delves into the data with schemes software provider SchemeServe to pick out the key trends and best performing lines
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News Analysis
In Focus: Can the insurtech sector provide hope for addressing the challenge of underinsurance?
Insurance Times asks industry experts whether the increasing relevance of insurtech in the sector provides hope for addressing the challenge of underinsurance
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News Analysis
In Focus: How insurtechs can bolster insurer service without compromising face-to-face interaction
’Certainly, the big topic of conversation is actually insurer service,’ says chief executive
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News Analysis
Tech Talk: Insurance apps – industry gamechanger or ‘necessary evil’?
Insurance apps are used in the industry to better understand policyholders and bridge a communication gap, but while downloads have increased the spectre of low engagement persists
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News Analysis
Insurtech ‘narrative shift’ sees sector promoting itself as incumbent partner of choice
George Hanks, principal at Oxbow Partners, provides an overview of recent trends within the UKGI insurtech sector
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News Analysis
The Big Question July/August 2023: What will the future state of play look like between insurance and AI?
Seven industry leaders discuss the current status quo, alongside an array of upcoming opportunities
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News Analysis
Ongoing macroeconomic challenges prompt insurtechs to demonstrate their value
As profit margins continue to be squeezed in today’s difficult economic climate, the insurtech sector must ensure they are adding value through the propositions they are putting forward