At least 50% of whiplash claims are not straightforward 'pure whiplash' claims, according to new benchmarking research from the Insurance Services Office (ISO).
The ISO has introduced a new Whiplash Benchmarking Service to address insurers' handling of whiplash claims to highlight training, processing and technology requirements, and changes in market behaviour
ISO's research shows whiplash claims are becoming more complicated and at least half of those claims are no longer 'pure whiplash' claims.
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
