Marsh's Barry Jones and Allianz's Robin Stagg scooped the outstanding individual awards at the first UK Claims Excellence Awards, hosted by Insurance Times last night.
Introducing the evening at the InterContinental Hotel, Park Lane, Insurance Times publishing director Shân Millie said: "Ladies and Gentlemen, colleagues & friends, on behalf of the entire Insurance Times brand team, it is my great pleasure to welcome you to the very first Claims Excellence Awards.
"There is a well-known saying that you can tell a lot about someone by the company they keep – take a good look around you. I’m sure you will agree that the company you are keeping tonight is the cream of the UKGI Claims ‘crop’ for 2011.
"Anyone who’s ever entered an Insurance Times Award knows just how strict a process we follow, and how hard it is to become a finalist. As individuals, teams and organizations, you’ve already achieved so much. Congratulations to you all."
The full list of winners (in bold) and highly commended finalists on the night were as follows:
Claims Training Initiative of the Year
Ageas - Highly Commended
Allianz
Aviva - Winner
Chubb
RSA
Claims Technology Initiative of the Year
Ai Claims Solutions
Aviva - Highly Commended
Chubb
Hilary Meredith Solicitors - Winner
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Fraud Prevention Initiative of the Year [Sponsored by Barlow, Lyde & Gilbert]
Allianz - Highly commended
Aviva
AXA Direct - Winner
Markerstudy Group
Motor Claims Initiative of the Year
Ageas - Winner
Knowlden Titlow Insurance Brokers
RSA
TFP Schemes - Highly commended
Insurer Customer Care Initiative of the Year
Ageas
Asprea
AXA Personal Lines – SIMS Claims Services - Highly commended
RSA [Personal Claims Handling] - Winner
Broker Customer Care Initiative of the Year [Sponsored by ACE]
Cadogan Keelan Westall
Endsleigh Insurance Services
Morrison Insurance Solutions
Romero Insurance Brokers - Winner
Claims Management Team of the Year
Auto Legal Protection Services (ALPS)
Davies Group - Highly Commended
Merlin Claims - Winner
Pound Gates Vehicle Management Services
Winn Assist
WNS Assistance
Outstanding Insurer Claims Team of the Year [Sponsored by Replacements @ Comet]
Ageas – The Claims Team - Highly Commended
Allianz – The Central Credit Hire Team
AXA Personal Lines – The Saga Property Claims Team
Chubb – The UK Claims Team - Winner
RSA – The Home Claims Team
RSA – The Loss Adjusting Services L&C Team
Outstanding Broker Claims Team of the Year [Sponsored by Ageas]
Cadogan Keelan Westall
Deacon - Highly Commended
KGJ Claims Management
Marsh UK - Winner
South Essex Insurance Brokers [S.E.I.B]
Outstanding Insurer Individual of the Year [Sponsored by Merlin Claims]
Ashley Smallbone - Ecclesiastical
Catherine Murphy - ACE European Group
Geoff Jones - RSA
Izzy Hunter - AXA Promise Team
Rob Smale - Ageas
Robin Stagg – Allianz - Winner
Outstanding Broker Individual of the Year [Sponsored by AXA Personal Lines]
Arlene McNaught - Broker Direct PLC
Darren Easton - Knowlden Titlow Insurance Brokers
Barry Jones – Marsh UK - Winner
Alissa Vanbrunt - Simply Business | Xbridge
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