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Briefing: Trump wants to ‘end inflation’ – but insurance data suggests this won’t be easy
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News Analysis
Greater software house collaboration could reap benefits for commercial lines eTrading
Commentators agree that software house cooperation on commercial lines digital trading is only happening in ‘pockets’, yet this teamwork could ‘provide the broking community with the tools they need to deliver an efficient but high level of service to customers’
IT Awards 2024
Insurance Times Awards 2024: Ascend Brokers cites reputation as ‘forward thinking’ business with strong growth
Matthew Collins, managing director at Ascend, talks about the firm’s entry for the Digital Broker of the Year award
Sponsored Content
How AI can transform broker service – Applied Systems Europe
Chris Kitchener, vice-president of product management at Applied Systems Europe, explains how the software house is expanding its artificial intelligence know-how to better support UK brokers
News Analysis
In Focus: Are software houses the future of eTrading?
RSA director notes there is a ’clear market demand for the job software houses do’
News
Open GI inks AI partnership to save brokers’ time
’Time-saving tech’ from collaboration aims to help the software house’s broker partners ’to focus on growth and evolution’, says chief executive
News
PE firm set to sell Open GI as ‘definitive agreement’ confirmed
’The transfer of ownership is expected to be completed in the fourth quarter,’ a spokesperson said
IT Interview
Martin Schultheiss: Uinsure actions ‘really high growth strategy’ following PE investment
A ‘suits and trainers’ organisational culture that embraces the ‘right talent’ is the ‘magic sauce’ underpinning insurtech’s comprehensive growth strategy, says group managing director
IT Interview
Ben Legg: Open GI homing in on ‘North Star’ of empowering brokers to write better business
’We see our role in the market to empower our brokers to write more and better quality business, as well as improving the lives of anyone using insurance products,’ says chief product officer
IT Interview
Wayne Jefferson: ‘ETrading will ultimately become more complex’
’We don’t want unwieldy question sets that become way too complicated for a customer and put them off eTrading,’ says head of eTrading
News
Broker ‘winners’ are those that embed ‘intelligent automation into workflows’ – Applied Systems
Artificial intelligence can support brokers in being more ‘efficient, effective and responsive’, says chief product officer
IT Interview
Theo Duchen: ‘More work to do’ around eTrading complex insurance products
’Complex [risks are] not that easy to compare. [They often have] terms and conditions which need quite a lot of interpretation,’ says co-chief executive
News Analysis
Briefing: Why the Crowdstrike IT outage is a ‘wake up call’ for the insurance industry
’The losses we saw for Crowdstrike are not even close to the losses for a cloud outage,’ says chief executive
News
More brokers favouring live chat over phone calls for eTrade queries
’We are definitely seeing the shift in terms of brokers enjoying the live chat experience,’ says head of SME trading
News
Recorder aims to give brokers ‘competitive edge’ with AI platform
Brokers should not restrict themselves to collaborating with just one tech provider – insurtech chief commercial officer says its ability to ‘play nicely’ with other software firms can benefit brokers
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