All articles by Savan Shah – Page 7
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IT Interview
Broker Service Q&A: Covéa Insurance: Our Claims team was redeployed quickly to hundreds of homeworking locations
Insurance Times speaks to Covéa Insurance’s director of commercial operations & distribution Keith Hector about the five service areas being explored in the broker survey
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News
Revealed: Four MGAs awarded five stars in Insurance Times MGA survey
The results for the MGA five star ratings are in - four MGAs have made the cut to achieve five stars each for their service, but can you guess who they are?
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Online only
Broker Service Survey 2020/21: How many stars do your insurer partners deserve?
The annual Insurance Times Broker Service Survey 2020/21 is now open to brokers nationwide. Brokers - how well has your insurer supported you during the last 12 months?
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IT Interview
Q&A: Brokers armed with perils data can better identify policyholders at risk of flooding says LexisNexis Risk Solutions
Despite the prominence of the Covid-19 pandemic, Jonathan Guard, commercial insurance director at LexisNexis Risk Solutions, tells Insurance Times that flood risks should not be ignored and that better using perils data can benefit brokers. Savan Shah gets the details
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IT Interview
Q&A: Price should not be viewed in isolation as more tailored policies become the norm post Covid-19 says Purbeck boss
Todd Davison, managing director at personal guarantee MGA Purbeck Insurance Services, speaks to Insurance Times about the ‘new normal’ post Covid-19 and why policies shouldn’t purely be price driven
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IT Interview
Q&A: Working from home and financial hardship creates ‘perfect storm’ for fraudulent claims says Horwich Farrelly
Insurance Times quizzes David Scott, counter fraud partner and head of innovation at Horwich Farrelly, about the fraud issues arising from the Covid-19 pandemic and what insurers and claims handlers can do to mitigate the fallout…
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IT Interview
Etrading Q&A: Insurers need to up their game on the risks available via etrading says Allianz
Allianz’s digital trading manager says speed of delivery is a key area of improvement within etrading, but insurers also need to meet the demand to write more complex risks digitally
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IT Interview
Q&A: Brokers understand customers who ‘don’t fit the standard box’ says ThingCo chief exec
Insurance Times speaks to ThingCo chief executive Mike Brockman on how telematics is going wrong and what brokers can do to overcome hurdles and cost barriers in order to make telematics work.
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IT Interview
MGA Q&A: ‘Much of what sets us apart is not provided by the broader market’ says Nexus Underwriting
Nexus Underwriting group chief underwriting officer André Ford talks to Insurance Times, discussing the reputation of the MGA market, capacity concerns among brokers and exploring the underwritng and claims processes used to stand out in the MGA market
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IT Interview
Etrading Q&A: Insurers need to make it easier for brokers to get a fair representation of risk via etrade says NIG
Five star insurer NIG tells Insurance Times how it is using insights from our latest etrading report to tailor its proposition for brokers
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IT Interview
Etrading Q&A: Insurance needs to digitally keep pace with other business sectors says Applied System’s Fairchild
The software company chief executive explained that ’we are firmly in the middle of a digital revolution of insurance’
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IT Interview
MGA Q&A: Business that brokers struggle to place, we excel at says Accelerate Underwriting
Accelerate Underwriting regional director Lisa Brennan talks to Insurance Times on adapting to change, having experienced underwriters and working closely with carriers to ensure consistent and secure offerings.
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IT Interview
MGA Q&A: Victor for Brokers portal provides faster and more efficient ways to work says Victor Insurance
Victor Insurance’s country manager John Stephenson talks to Insurance Times’s Savan Shah about the reputation of the MGA market, providing brokers efficient ways to work, capacity removal concerns and evolving operational methods.
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IT Interview
MGA Q&A: MGA market could benefit from a simple star rating says DOA Underwriting
DOA Underwriting Limited’s director Phillip Oliver talks to Insurance Times’s Savan Shah about policy wordings, working with broking partners to ensure clients needs are met and the MGA survey’s factors amid the Covid-19 pandemic
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IT Interview
MGA Q&A: So-sure reacts to Covid-19 lockdown by reducing pricing to reflect changed risk
So-sure’s chief executive Dylan Bourguignon talks to Insurance Times’s Savan Shah about standout services and reacting to the coronavirus pandemic
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IT Interview
etrading Q&A: Insurers have a ‘key role’ to play in reducing e-trade complexity says Zurich
Paul Tombs, head of SME at Zurich discusses how Zurich Online is supporting brokers to be operational during the pandemic with Insurance Times’s Savan Shah
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IT Interview
etrading Q&A: Commercial risks could fluctuate due to Covid-19 pandemic says SSP
With Insurance Times’s etrading 2020 results now available, Savan Shah speaks with Adrian Coupland, customer and marketing managing director at SSP, about the firm’s etrading results and how it is supporting brokers to be operational in these times of disruption
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News
e-trading Q&A: NIG sees significant uptick in inbound calls and email traffic amid Covid-19
NIG has spotted an increase in inbound calls at its etrade operations and claims centres with many brokers seeking guidance on policy coverage during the coronavirus crisis, Insurance Times etrading 2020 results are also now available
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Research Centre
Insurance Times etrading survey revealed: two best insurers for broker etrading service
The etrading results are out now, find out which insurer extranet platforms achieved 5 stars, which insurer provides a five star experience via a software house and discover how brokers ranked their broker management system