"What we should say in the future is that the price includes the secondary conditions that emerge from primary illness"

AXA/PPP Healthcare chief executive Keith Gibbs explains how the firm can combat claims that its products are too expensive

"You could almost hear the tramp of Luddite boots as they marched on the looms"

Mobile Doctors' Paul Crowther speaks out about a rival firm's criticism of his new online reporting system

"Brokers told us our products and marketing service were excellent, but we were clearly falling short on claims and documentation"

Goodhealth Worldwide chief executive Martin Garcia

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