All Opinion articles – Page 2
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Features
Briefing: FCA could be setting sector up to fail with four-month pricing implementation period
The FCA took its time crafting the foundations of its general insurance pricing review, however it expects insurance businesses to turn around rule changes on the double – surely it’s in nobody’s interest to rush such a pivotal market change?
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Features
Briefing: The three crucial questions that lead to successful innovation
For those looking to throw their hat into the ring this awards season, Insurance Times’s content director shares his ”quick and dirty” innovation test
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Briefing: Amanda Blanc’s strong Aviva start buys herself time
Amanda Blanc has certainly put firepower behind her promises to make changes “at pace” since stepping up to the helm at Aviva. However, success will hinge on her plans for the UK business, where the devil is undoubtedly in the detail…
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Features
Briefing: Will CMCs morph to adopt motor focus post-whiplash reforms?
This month’s Fraud Charter virtual roundtable unpicked how claims management companies could evolve following the implementation of the first part of the whiplash reforms in May – it appears there is still fertile ground here for the FCA to tend
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Features
Opinion: Test case opens industry’s eyes to depth of expectation gap
Editor Katie Scott believes the momentum around getting to grips with the expectation gap has escalated following the FCA’s test case result - insurance leaders are now preparing to tackle this head on for 2021
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Briefing: Insurers facing broker backlash for Covid service
Insurance Times Five Star Rating Report: Commercial Lines is about to be released. This broker survey of insurer service will show some players are performing poorly
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Features
Briefing: Will cyber insurance be the casualty of the next ‘black swan’ event?
The issues surrounding business interruption cover linked to pandemic-caused claims hit insurers and hit them hard. It’s only natural, therefore, to want to look ahead to other products that may follow the same trajectory if another black swan event arises - and cyber insurance has “certain parallels” according to the ...
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Features
In Focus: What challenges will insurtechs face in 2021?
Last year rocked the insurtech industry, as it did the whole insurance sector, due to the Covid-19 pandemic. But what does 2021 hold for this part of the market and what challenges will need to be addressed? Industry experts share their perspectives…
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News
The Big Question March 2021: How do the current market conditions compare to previous ones for professional liability classes?
With the UK set for an economic downturn amid Covid-19, professional liability classes have had quite a ride as a result. Insurance Times asked industry experts how the current market compares to previous ones for this line of business
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Features
Briefing: FCA prepares to bare teeth over the treatment of vulnerable customers
New guidance from the regulator points to greater monitoring and oversight of firms’ treatment of vulnerable customers as part of its supervisory approach – will this change be welcomed, or viewed as another regulatory burden?
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Features
Briefing: The Covid-19 pandemic ‘has become far less of an acceptable excuse for poor service’
While the industry debates service standards during the reign of Covid-19, Insurance Times editor advocates embracing the ‘new normal’ rather than longing for pre-pandemic days
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Features
Briefing: Insurance firms must adopt a people-centric approach to beat ‘lockdown fatigue’
In the privacy of our own homes, it may feel like lockdown is never going to end. However, employers must be proactive in shooing away fatigue-focused thoughts if they want their businesses to succeed in the long-term
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Briefing: What do Aon, Gallagher and Marsh really pay for acquisitions?
Marsh, Aon, Willis appear to pay high multiples for their acquistions targets in the UK. But what is really going on?
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IT Interview
Opinion: Once the dust settles on the FCA test case, who will feel the pain most keenly?
Editor Yannick Guerry identifies the potential winners and losers following the Supreme Court BI judgment last month
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Features
Briefing: Has the drive for transparency come too late to repair reputational damage?
Discussions around greater transparency in policy wordings and clarifying coverage have become a top priority following the FCA’s business interruption test case – is this a ‘better late than never’ scenario or has the hit to the sector’s reputation crippled any chance of forging customer trust?
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Features
Briefing: FCA reveals anxiety over firms’ financial resilience, but is its heart in the right place?
Despite unveiling a ‘stark’ financial picture of Covid-hit brokers and intermediaries, helping firms stay in business does not seem to be the regulator’s number one priority
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Briefing: Bitcoin … rat poison squared or exciting for insurance?
Bitcoin has enjoyed huge returns, making many rich. But can insurance help in this daring new world of cyrptocurrencies
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Features
Briefing: Insurers must be ‘mindful’ of recession-induced fraud
Insurance companies need to issue a war cry to customers, using transparent communications and fraud education to work together to stamp out Covid-linked fraud
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People & Opinion
Blog: Adaption, when it’s necessary, it happens – 360Globalnet's Paul Stanley
Covid-19 has fast tracked digital processes for many firms. Necessity is not just the mother of invention, it is also the mother of adaptation and adoption, says Paul Stanley FCII, chief executive at insurtech 360Globalnet
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Briefing: The end of the road for motor insurers?
Premium content: Is this the end of the road for motor insurers? Four fifths of the current UK motor market will disappear by 2040. Where will it go?