’The insurance industry is ripe for innovation and WTW is at the forefront of this transformation,’ says appointee

Broker WTW has appointed Parveen Kaur as its new global leader of operations, strategy execution and data.

In the newly created role, Kaur will focus on strengthening WTW’s position in the commercial lines market through growing Neuron, the firm’s commercial digital trading proposition.

The broker said it was looking to ”advance the scope and scale of Neuron’s capabilities” in a bid to improve the speed and cost of doing business.

Kaur added that she was “thrilled to join at such a pivotal time”.

She said: “The insurance industry is ripe for innovation and WTW is at the forefront of this transformation. Joining Neuron’s top-performing team to help further develop game-changing digital capabilities that are transforming how brokers and underwriters connect and trade is incredibly exciting.

“I look forward to stepping up to the challenge of helping Neuron deliver its full market potential.”

Experience

Kaur most recently served as chief customer officer at Leeds Building Society – she was responsible for customer experience across distribution and product.

The appointee’s career has also seen her work as head of operations at Lloyd’s of London and managing director at Natwest / RBS personal banking in India.

Louise Smith, global lead for Neuron at WTW, said: “Kaur’s extensive leadership experience and tremendous track record in digital and data transformation make her the perfect fit for Neuron.

“This appointment is a testament to our commitment to attract top-tier talent to spearhead our ambitious plans for Neuron.

“Kaur’s vast knowledge and expertise will be instrumental as we continue to expand and enhance the Neuron platform, ensuring that our capability remains at the cutting-edge of market practice, with security and stability at the heart of everything we do.”

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