’AI has the potential to revolutionise the claims sector,’ says initiator 

Global law firm DWF has signed the Artificial Intelligence (AI) Code of Conduct for the insurance claims industry.

Firms that sign the code make a voluntary commitment to the development, implementation and use of AI in claims.

DWF, which assisted in drafting the framework, said the code now had over 100 corporate and individual signatories.

Partner and head of insurance business services Simon Murray also sits on the code’s steering committee.

Jon Grainger, chief technology officer at DWF and signatory on behalf of the business, said: ”With DWF being involved in drafting the framework of the AI Code of Conduct and with its on-going development, I’m confident that signing the code creates the right environment for us to frame our AI development and look forward to collaborating with other signatories to harness the potential of AI for the good of insurer clients and their policyholders.”

Eddie Longworth, who was the initiator of the AI Code of Conduct, added: ‘We’re delighted to have DWF as a signatory to the code, as they have been heavily involved in its creation and launch.

“AI has the potential to revolutionise the claims sector and having an organisation like DWF on board is a big step in the right direction for the entire industry.”