Insurance Times Awards 2024: Perfect Pet seeks to make pet ownership ‘more rewarding’ through responsive and supportive experience

1. Why did you enter the Personal Lines Broker of the Year category?

At Perfect Pet, part of Tedaisy Insurance Group, we are excited to enter this category to highlight the passion we have for providing exceptional service, innovation and support for pet owners. As the owner’s champion, we believe that every furry family member deserves the best care and our commitment to tailored insurance solutions reflects our dedication to their well-being.

This opportunity allows us to showcase our innovative approach, customer-centric service and the strong relationships we build to raise the bar. We strive to make pet ownership more rewarding and we’re eager to share our journey and achievements in the industry.

2. What do you think makes your entry stand out and why should you win the award?

We believe that the continuous feedback cycle we employ to discover the challenges our customers face daily, coupled with our commitment to innovating solutions to resolve these challenges sets us apart.

We understand that standing still is not an option, so we have developed tools and designed strategies to raise the bar in the insurance industry. By actively listening to our clients and adapting to their needs, we create a more responsive and supportive experience for pet owners.

This approach ensures that we are always aligned with our customers’ expectations, helping navigate their insurance needs with confidence and ease.

3. What would winning this award mean to you and your firm?

We are extremely pleased and delighted to be finalists in three categories for Insurance Times. This award will cement and validate our commitment to innovation, but also inspire us to continue pushing boundaries in the industry.

Being acknowledged in multiple categories reflects our dedication to delivering exceptional service and solutions that meet the evolving needs of our clients.

We view this as an opportunity to further enhance our offerings and reinforce our mission of providing outstanding insurance for pet owners.