Insurance Times Awards 2024: Partners& challenges industry standards in pursuit of excellence

1. Why did you put yourselves forward for the Personal Lines Broker of the Year category?

We put ourselves forward for the Personal Lines Broker of the Year category because we believe our overall proposition truly sets us apart.

Our team is committed to providing individual insurance solutions that reflect each client’s unique challenges, whilst delivering a client experience like no other.

Over the past year, we’ve continuously listened to our clients and innovated our service model, ensuring that clients receive personalised, expert advice supported by our carefully curated ecosystem partners.

By participating, we hope to highlight the quality and consistency of our work, along with the level of care we put into every relationship.

2. What do you think makes your entry stand out and why should you win?

Our entry stands out because of our relentless pursuit of excellence in client service.

We understand that personal lines clients often have complex needs and our team excels in designing solutions that meet those demands to deliver family resilience.

What truly sets us apart is the combination of expert knowledge, a highly evolved discovery phase, deep understanding of the market and our commitment to building long-lasting client relationships.

We believe we should win because we have demonstrated a commitment to challenging conventional industry standards and continuously exceed them, delivering a level of experience that’s both highly personal and professional.

3. What would winning this award mean to you and your firm?

Winning this award would be a tremendous recognition of our team’s, engagement, dedication and passion for delivering our vision to challenge the status quo.

It would reinforce our commitment to our values and validate the approach we take in every interaction with our clients. For our firm, it would further solidify our position as leaders in the industry, helping us to continue grow our brand reputation, enhancing the recognition of our philosophy and ultimately, the service we provide.

It would serve as a motivating factor for our team, inspiring us to keep pushing boundaries in client care and service innovation.