Insurance Times Awards 2024: Insurancewith aims to make travel easier with insurance

1. Why did you put yourselves forward for the Customer Champion of the Year – Broker category?

We entered the Customer Champion of the Year – Broker category to demonstrate our ongoing commitment to putting customers at the heart of everything we do.

Our focus goes beyond just providing insurance – we are dedicated to understanding and supporting each customer’s unique needs, especially those with complex or life-limiting health conditions.

Through our strong partnerships with charities and the feedback we gather from customer panels, we strive to offer truly personalised service that provides both care and peace of mind for our customers.

2. What do you think makes your entry stand out and why should you win the award?

We feel our entry stands out because of our unwavering commitment to providing personalised insurance solutions for customers with complex and life-limiting medical conditions.

We’ve worked hard to create a solution that allows people to travel, even when other insurers cannot provide cover. By listening to our customers and partnering with medical experts and charities, we ensure our services truly meet their needs.

This blend of expertise and genuine care is what makes us different. Winning this award would be a powerful recognition of our dedication to making a real difference in our customers’ lives, giving them the confidence and peace of mind they deserve.

3. What would winning this award mean to you and your firm?

Winning the Customer Champion of the Year – Broker award would be a significant recognition of our team’s dedication to making a real difference in our customers’ lives.

It would validate the work we do in providing personalised insurance solutions, particularly for customers with complex or life-limiting conditions.

Ultimately, it would be a powerful acknowledgement of our mission to put our customers first in everything we do.