’Around 30,000 flights are delayed globally every day and that number more than doubled on 19 July 2024, when CrowdStrike’s security upgrade triggered a global IT meltdown,’ says chief executive
Amber Moon, head of marketing at Holidaysafe, talks about the firm’s entry for the Digital Broker of the Year award
Simon Hoskin, director of travel at Gallagher Bassett, explains what the surge in travel cancellation claims means for holidaymakers and insurers
’That flight to quality that we’ve seen across the insurance industry in the past few years has become more important, especially in travel insurance,’ says chief executive
’We needed to find an underwriting partner that understands our vision to be the most customer-centric insurance provider in the world,’ says chief executive
The new proposition signals a ’moving away from the standard one-size-fits all approach’, says chief executive
Consumers assume a high level of understanding around travel insurance, however FOS data suggests that brokers still have vital work to do to bridge the knowledge gap and ensure clients are covered for all holiday eventualities
’We are thrilled to officially welcome AllClear and InsureandGo to the NSM family,’ says chief executive
’It will be business as usual for the most part, however, we are always looking for new and exciting products [or] insurers to add to our panel,’ says new owner
’We will be focusing on more innovation to improve our customers’ experience of insurance,’ says chief executive
Insurance Times rounds up the biggest stories from this week
’The issue has been identified, isolated and a fix has been deployed,’ says chief executive
’An IT system outage means wait times are longer than usual,’ warns one airport
With the summer holidays looming, Insurance Times reviews holiday trends impacting the travel insurance market – and why promoting this line of business is becomingly increasingly important
’It’s concerning to see so many people dissatisfied with their insurance provider,’ says chief executive
’Our sole focus is to make the end-to-end journey as easy as possible for customers,’ says head
Insurance Times rounds up the biggest stories from this week
Insurance Times reviews the current landscape in the travel insurance sector following the tumultuous years of the Covid-19 pandemic
’This isn’t about replacing individuals in organisations, it’s about generating more productivity,’ says chief executive
’The new scheme is now live across all of our broker partners,’ says managing director
The Insurance Times Five Star Rating Report is the first at-a-glance guide to insurer experience, created for brokers by brokers.
The ratings distil the key findings of the well-established Broker Service Survey into an indispensable tool to help brokers select the right insurer for their clients. Insurers are rated on the experience they offer to brokers using an easy to understand Five Star system, with the best insurers in the market receiving a coveted Five Star rating.
View the 2023 Personal Lines Report