Insurance Times Awards 2024: AllClear Insurance touts ‘market-leading’ travel insurance offerings

1. Why did you put yourselves forward for the Personal Lines Broker of the Year category?

We’ve had phenomenal growth since Covid, as customers have increasingly chosen quality.

Our group’s grown premiums over three times, which means supporting more and more customers living with medical conditions.

We have entered the award to recognise the hard work and dedication of our entire team, putting the customers at the heart of everything we do, helping people travel with peace of mind for some of the happiest weeks of their year.

We all know how important holidays are for our physical and mental well-being and our team help people feel safe and secure when they travel.

2. What do you think makes your entry stand out and why should you win the award?

AllClear’s exceptional customer service, combined with innovative marketing and technology, make the company stand out.

We’re the market-leading travel insurance specialist on TrustPilot, rated ‘Excellent’ from 150K+ reviews.

We have leveraged technology and marketing, using smart technologies such as AI-driven advanced pricing to streamline operations, and provided a personalised journey with individual customer DNA – giving the exact information customers need, when they need it.

3. What would winning this award mean to you and your firm?

It would be testament to our exemplary customer service, focusing on empowering customers with knowledgeable, expert and empathetic staff so that we can help customers navigate any complexities in getting the medical cover they need and help those with diverse medical histories explore the world with confidence.

Winning the award would recognise our unwavering commitment to excellence in customer service, strategic growth and deep technological advancement.