Insurance Times Awards 2023: Renovation Underwriting says ‘nobody communicates like us’

Why did you decide to enter the MGA Initiative of the Year category?

When it comes to contract works, nobody communicates like us.

We were the first in the sector to provide contract works training – a decision led by the fact that specific contract works content is not available within the wider CII continued professional development (CPD) curriculum and most private client brokers knew little or nothing about single project CAR.

To help brokers retain the CPD training we created the Contract Works Academy, a technological solution to provide new and recap training. It offers an on-demand approach to CPD within our class of insurance and shares knowledge and expertise in a palatable way.

What do you think makes your entry stand out and why should you win the award?

Providing technical support and advice to brokers in our complex field is at the centre of what we do – and the launch of Contract Works Academy has proven to be a powerful tool in helping brokers build confidence and understanding of renovation works insurance principles.

Our investment in the development of this custom built, online training platform is a clear example of our commitment to improving knowledge across the broker community – and is an innovative training platform unique in the MGA market.

What would winning this award mean to you and your firm?

Part of our standing commitment to our brokers and their clients is to provide products and services that make their interactions with us as productive and effective as possible. When these stakeholders tell us we’ve done a good job, it’s an immense source of pride to the whole team, who all work so hard to deliver the best.

Gaining an accolade from Insurance Times would validate the feedback already given by brokers and would help to reiterate the importance of CPD in the sector too.