’Financial organisations must conduct research to better understand the context in which their customers make financial decisions,’ says head of research
Financial service providers need to simplify their communications with consumers ahead of the Consumer Duty deadline, brand alignment business Definition Group has said.
Read more…
Explore more regulation-related content here or discover other news stories here
We’re glad you’ve chosen Insurance Times as your source for industry news and hope you’ve been enjoying reading articles from our award-winning team of journalists.
Gain access to more of our exclusive, breaking stories, interviews and news analysis as it happens. Registering is quick, easy, free, and will also have the additional benefits:
Stay on top of the insurance game with our subscription! Get unlimited access to over 80,000 articles, in-depth analysis, exclusive reports by industry experts, and our Five-Star rating system to compare companies and find the best fit for your business needs - view subscription options.