Consilium appoints new COO

Consilium has appointed Marie McCutcheon as its new chief operating officer (COO) to take responsibility for its operational development. 

McCutcheon joins the global specialty (re)insurance broker business of parent Aventum Group from TT Club Mutual Insurance, where she was employed as process consultant. 

Since April 2024, McCutcheon had also been employed by Aventum as a process specialist on a contracted basis.

The appointee has previously worked in senior operations roles at Marsh, Bluefin – where she was the COO in charge of integration into Marsh – Canopius, Novae and Swiss Re and has experience of leading business change and “operational process optimisation”. 

Her remit at Consilum will involve ensuring that its technology, people and operations “work in unison” to deliver customer experience gains. 

Operational excellence

Paul Richards, joint chief executive at Consilium, said: “[McCutcheon’s] appointment reflects our continued desire to strive for excellence and deliver inspirational specialist broking experiences. 

“She has spent her career delivering operational excellence in support of such ambitious goals – she brings a vast amount of experience to our leadership team and shares our collective determination to redefine the norm.”

McCutcheon added: “This is an incredibly exciting new phase in my career. I could not help but be attracted to Consilium’s ’all-in’ culture and relish playing my part in setting a new standard for operational excellence. 

”I believe my expertise in operational excellence, combined with Consilium’s highly talented, results-driven team, will ensure we keep getting better and better in terms of the outcomes and experiences we deliver.”