Allianz makes c-suite hire as it merges personal and commercial claims teams

Allianz UK has announced that it will merge its commercial and personal claims teams to create a new “united claims function”.

The insurer has made the move as it looks to improve its digital capability and create more time value-added services.

As a result of bringing the two teams together, the insurer has also appointed Matt Cox as its new chief claims officer.

He will be responsible for leading the claims function across Allianz UK and will sit on the executive committee.

Allianz Commercial’s large corporate and specialty claims function, however, will continue to be managed and operate separately.

“This is an exciting time for us as we unify our business to leverage the strength of Allianz and continue towards our goal of becoming the leading general insurer in the UK,” Colm Holmes, Allianz UK chief executive, said.

“I’m delighted to welcome Cox to his new position as chief claims officer.”

Experience

Cox has financial services experience across life insurance, general insurance and investment management businesses.

He joined Allianz in 2021 and was most recently its UK chief audit officer.

Prior to this, he was a partner at Deloitte, where he led internal audit services for insurers and other financial services organisations.

He is set to take up his new role on 3 February 2025.

Holmes said: “Cox is a fantastic people leader and his passion for customers and excellent service is clear to everyone he works with.

“I’m looking forward to him bringing a new perspective to our Allianz claims function as we unite our expert teams.”