All articles by Matt Scott – Page 7
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Online onlyIFB calls for greater collaboration with claimant lawyers
Director Ben Fletcher tells MASS Annual Conference that claimant lawyers must work with insurers to help combat insurance fraud
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Online onlyFraudulent psychological injury claims as concerning as whiplash fraud
An exclusive Insurance Times survey, in association with the Motor Accident Solicitors Society, reveals the fastest growing fraudulent claims, and what solicitors think of industry efforts to curb them
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Online onlyBrokers warn of 'traumatic' changes to motor insurance sales from CMA plans
Changes to sales of no claims discount protection cover could force some to stop selling it
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Online onlyBriefing: could this be the end of the protected no claims bonus?
The Competition and Markets Authority has proposed sweeping changes to how brokers sell motor policies, and with at least one broker saying it will stop offering protected no claims bonus cover, could others follow suit?
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Online onlyi-Cog launches low-value psychological claims investigation tool
A six month trial resulted in a 38% repudiation rate, with 42% of claims being withdrawn by the policyholder
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Online onlyEU data protection rules could hamper fraud investigations
Regulation would give policy holders the right to withdraw their consent for insurers to process their personal information
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Online onlyTelematics takes off - but doubts remain over profitability
Telematics technology is set to boom over the next five years, thanks to mobile apps. But can insurers reverse the effects of rate cuts on profits?
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Motor legal costs plummet 65%
Reforms introduced in April 2013 have helped cut average settlement costs by 4%
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Motor premiums rise for first time since 2012 - AA
Average motor premium increased by 4.2% over Q3
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General insurance complaints rising – FOS
Complaints against the top 10 most complained about general insurance products rose by 8% between July and September, Financial Ombudsman Service figures reveal
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Online onlyHow telephones are helping Ingenie drive down the risks of young drivers
Ingenie’s Driver Behaviour Unit has helped cut accidents and improve the safety of the broker’s policyholders
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Online onlyProfits exposed: are Admiral, DLG and Esure too reliant on reserve releases and add-ons?
Insurance Times research looks at the breakdown of profits at the top listed personal lines insurers, revealing how much they rely on reserves and non-underwriting income to turn a profit
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Online onlyWhat are the most complained about insurance products?
Financial Ombudsman Service figures released exclusively to Insurance Times reveal the worst - and best - performing products for upheld complaints
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Credit hire industry calls for negotiations on GTA portal
But they will not negotiate on credit hire rates in advance of next year’s annual rate review
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IFB opens membership to brokers
The Insurance Fraud Bureau says brokers can help fight back against a rising tide of application fraud
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Online onlySaga reports 66% motor COR in first half-year results since IPO
Operating profit from insurance operations grew by 3%
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Online onlyLaspo having no affect on fraudulent claims – Hill Dickinson
Hill Dickinson head of fraud Peter Oakes said claimant lawyers and accident management companies are finding ways to side-step the measures
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Online onlyIndex reveals £22m cost of self-drive hire fraud
This second edition of the Hill Dickinson Claims and Fraud Index, published exclusively by Insurance Times, shows for the first time the extent to which motor insurance fraud is prevalent in the self-drive private hire car market
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Online onlyLloyd's profits up 21% to £1.67bn
Climbing investment returns offset 4% drop in premiums
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Online onlyCMA probe briefing: a 288 page report but not a lot of action
The Competition and Markets Authority private motor insurance probe was meant to solve the problem of credit hire and drive down costs. But with no remedies put forward for tackling inflated claims costs, has the investigation been a costly missed opportunity?
