All Leader articles
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News AnalysisOpinion: ‘Industry’ versus ‘profession’ – are we selling ourselves short?
Editor Katie Scott digs into the differences between these two descriptors and explores which best defines insurance
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News AnalysisOpinion: Is the new Labour government getting serious about insurance fraud?
Editor Katie Scott questions whether the new administration is making insurance fraud a priority, building on the foundations left behind by the Conservative party
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News AnalysisOpinion: Are the days of generalist UKGI firms numbered?
Editor Katie Scott discusses the overarching structure of the UKGI market, commenting on the continued industry-wide drive to be increasingly ‘more specialist’
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News AnalysisOpinion: Has brand stacking replaced the loyalty penalty?
Research foundation feels some insurers are ‘committing the sin of omission’ when promoting tiered products
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News AnalysisOpinion: How true is the claims ‘shop window’ adage?
Editor Katie Scott discusses whether a change in perspective around how claims are viewed could help improve customers’ perception of the industry
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News AnalysisOpinion: Personal motor market continues to be messy
With 28% of UK motorists committing application fraud, can motor insurance customers really blame insurers when claims aren’t paid out?
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News AnalysisOpinion: Premium affordability on insurer and broker minds
Editor Katie Scott highlights the importance of insurers and brokers being on the same page when needing to communication premium increases to end customers
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News AnalysisOpinion: Has EU left UK behind on AI regulation?
Editor Katie Scott compares strides made by the European Union and UK when it comes to regulation around the use of artificial intelligence – has Brexit held the UK back?
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News AnalysisOpinion: Alphabet soup?
Deputy editor Yiannis Kotoulas asks just how important the initialisms and acronyms that we make use of every day in the insurance sector are
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News AnalysisOpinion: Onto the next one
Acting editor Yiannis Kotoulas takes stock of the past year
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News AnalysisOpinion: Is there such thing as a silver bullet?
Acting editor Yiannis Kotoulas asks whether AI really could represent a panacea
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News AnalysisOpinion: Can you afford to not compete?
Acting editor Yiannis Kotoulas discusses the increased attention on competitiveness within the insurance industry
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News AnalysisOpinion: With great power, comes great responsibility
The insurance sector must accept a responsibility to stay out of political decisions, argues Yiannis Kotoulas
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News AnalysisOpinion: Will the real bold thinkers please stand up?
Acting editor Yiannis Kotoulas discusses how the insurance sector can better support bold thinking and contribute some ideas itself
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News AnalysisOpinion: Collaborating on challenges
Acting editor Yiannis Kotoulas discusses the benefits of further intra-sector collaboration and the challenges of realising them
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News AnalysisOpinion: Insurance industry must pull in the same direction where reputation is concerned
Acting editor Yiannis Kotoulas discusses whether the insurance sector and it suppliers are supporting eachother as much as they could be
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News AnalysisOpinion: HNW clients provide unexpected fraudster pool
Editor Katie Scott discusses how the ongoing cost of living crisis is seeing high net worth individuals resort to insurance fraud – an issue that has been previously ‘masked’ according to fraud experts
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News AnalysisOpinion: Insurer service ‘disconnect’ for brokers still impacted by post-pandemic work models
Simplification, consistency and delivering on promises must become a priority if insurers are to improve service levels for brokers, writes editor Katie Scott
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News AnalysisOpinion: Is Europe still the next phase of UK broking M&A?
Editor Katie Scott shares broker views around whether the UK really is running out of broker consolidation targets
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News AnalysisOpinion: Industry will need to continue to knuckle down in 2023
Editor Katie Scott summarises some of the year’s key challenges and what the industry may expect come 2023
