All In Focus articles – Page 4
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Analysis
In Focus: Digital transformation in the claims arena is no ‘panacea’
Digitising the claims journey for customers is just ’one piece of the jigsaw’ that insurance firms should consider when plotting business goals and ambitions
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Analysis
In Focus: The OIC portal one year on – success or failure?
Three experts share their perspective on how the Official Injury Claim portal is performing as the system passes its first birthday
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Sponsored Content
Q&A: Cloud technology is 'huge trend for UK brokers' - Applied Systems Europe
Applied Systems Europe chief executive Tom Needs lists the latest technology trends hitting the insurance market and tells Insurance Times about his career journey
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Analysis
In Focus: What innovations are software houses releasing for brokers?
Industry commentators discuss what problem solving releases are coming from software houses and platforms in 2022
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Analysis
In Focus: Software houses must ‘champion’ smaller and regional brokers
Software houses must steer clear of ’the one-size-fits-all approach’ to tap into opportunity to ’champion’ smaller brokers and support business growth. Insurance Times explores how brokers and software houses can work together to ensure value for money
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Analysis
In Focus: How can firms start to prepare for the FCA’s incoming Consumer Duty?
With the FCA’s Consumer Duty expected to come into effect from April 2023, industry experts debate how firms can best prepare for the new customer protection regulation
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Analysis
In Focus: Solvency II reform comes under scrutiny despite potential cost saving
Many industry commentators see post-Brexit Solvency II reform as an ’opportunity’ for insurers and shareholders, but could it leave policyholders paying higher prices? Insurance Times investigates…
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Analysis
In Focus: Are broker schemes the answer to professional indemnity cover challenges?
Industry experts debate whether broker schemes could solve professional indemnity insurance’s (PII) woes after SchemeServe revealed PII schemes netted brokers the most income between 1 April and 31 September 2021
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Analysis
In Focus: How broker schemes are navigating the FCA’s fair value focus
The regulator’s pricing reform, which includes product governance requirements, raises industry questions about whether broker schemes offer fair value to customers
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Analysis
In Focus: How buoyant is capacity in the HNW market post-pandemic?
Industry experts debate capacity in the high net worth (HNW) sector following the Covid-19 pandemic, Brexit and a slew of pricing regulation from the FCA
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Analysis
In Focus: Ex-Love Islander’s burglary reawakens HNW underinsurance and social media risks debate
Brokers have a key role in advising clients about the dangers of sharing details of their valuables on social media, as well as helping to prevent underinsurance
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Analysis
In Focus: How can the insurance industry tackle ghost broking?
Experts on insurance fraud debate how the industry can tackle the ongoing issue of ghost broking in the wake of the Covid-19 pandemic
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Analysis
In Focus: E-scooter ‘grey area’ creates fraud potential
Claims figures for e-scooter collisions are trickling in, but the grey area surrounding the categorisation of this vehicle could open the gates to potential fraud
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Analysis
In Focus: How will the increasing price yet declining availability of car parts affect the claims process?
Industry experts discuss how car part avaliability issues are affecting the claims process
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Analysis
In Focus: Petrol crisis fuels interest in electric vehicles
The push towards a greener future will see electric vehicles increasingly come into play, but the insurance industry still has more to learn about this mode of transport
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Features
In Focus: What are your concerns regarding the longevity and stability of capacity arrangements for MGAs?
Three industry experts discuss capacity arrangements in the MGA market, outlining innovative future options and current frustrations
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Features
In Focus: Data is a ‘hygiene factor’ for MGAs, but claims handling lagging behind technological curve
The insurance industry is sitting on mountains of data – used wisely, it could be the silver bullet that makes an MGA successful
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News
Peter Blanc: Opportunities await hungry MGAs
Aston Lark’s group chief executive told delegates at the MGAA conference that differentiating products and catering to a niche is the way forward for MGAs
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IT Interview
Q&A: Applied transforms its portfolio via Google partnership to aid brokers
Software evolution is seeing closed systems open up to benefit brokers. Stephen Murphy, director of customer success at Applied Systems Europe, explains how the technology firm is embracing this process to support broker innovation
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Features
In Focus: The future of etrading – Broker management systems v extranets
With technology constantly evolving, Insurance Times takes a deep dive into the pros and cons of both insurer extranets and software house broker management systems