All Expert Views articles – Page 23
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NewsExpert View: Process automation is the new team player
Accenture managing director, general insurance, Hammad Rafique on how robotics could help free the industry from repetitive back office tasks, with cost benefits
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AgendaExpert View: Customer-centricity is key to broker survival
LV= Broker managing director LV= Broker on why brokers need to listen to customer needs and adapt their service to suit
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AgendaExpert View: supporting brokers in the face of growing consolidation
Aviva’s head of regional brokers, strategy and propositions, Karen Jackman talks about the help insurers can give smaller brokers
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NewsExpert View: Unintended consequences of proposed reforms must be fully assessed
Carpenters partner Donna Scully warns about the potential negative effects of the government’s latest attempts to beat whiplash fraud
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AgendaExpert View: A guide to what’s hot in high net worth
High net worth cover specialist OAK Underwriting’s managing director Mark Coffey looks at what will be popular among clients for 2016, reminding brokers to review contents regularly to avoid underinsurance
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AgendaYour best defence against cyber crime? Your people
People are often the most overlooked and underestimated weakness in a company’s cyber security. NIG’s Justin Clarke and Graeme McGowan of BeCyberSure and Optimal Risk Management explore the risks.
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NewsExpert View: Premium finance funding is an opportunity for brokers
Bexhill UK chief executive Ravi Takhar on why brokers should consider setting up an in-house premium finance facility
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NewsExpert View: Let's work together to make the most of HNW
Home & Legacy underwriting and markets director Adrian Ewington on why its an exciting time to be in high net worth insurance
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NewsDirect personal lines insurers is key priority for CII’s Sian Fisher
Fisher talks to Insurance Times about plans to drive forward professionalism
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AgendaCyber risk: a virtual threat that’s all too real
Steve Scott, Director of Broker Markets, NIG, believes that as well as getting a suitable cyber insurance policy, SMEs need to think about extending their current risk management controls to include cyber risks
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AgendaAnalysis: Why Chartered status is a seal of approval
While it may not always guarantee business, CII status often speeds up the initial process, and the qualification’s growing reputation means it is becoming a recognised industry standard
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AgendaThe CII View: Apprenticeships
The CII’s Daniel Pedley on the future of apprenticeships in the industry
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AgendaExpert View: Collaboration is key to keeping up with change
Aviva broker distribution director Fraser Edmond talks about insurers’ responsibility to support brokers in today’s challenging market
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AgendaExpert View: Working together in customers’ interests
RSA commercial product director, underwriting and pricing, Colin Bradbury, talks about the Insurance Act 2015 and its duty of ‘fair representation’.
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AgendaExpert View: Three key steps in hiring outsourcers
Davies Group chief executive Dan Saulter on how to build a successful outsourcing partnership
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AgendaThe CII View: It’s time to do more to attract young talent
CII communications director David Ross on why the insurance industry needs to hire more young people
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AgendaThe CII View: Apprentices: our future professionals?
CII marketing director Ian Simons on how the industry needs to rise to the apprenticeships challenge
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AgendaThe CILA view: Learning about cyber claims handling
CILA executive director Malcolm Hyde on why the insurance industry needs to get to grips with cyber
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AgendaShould we ditch diversity?
Is it time to ditch the word diversity? Julie Page, Marsh CEO UK commercial and consumer practice, and Inclusion@Lloyd’s group member, considers the case.
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AgendaThe CII View: Bridging the skills gap
CII public affairs manager Daniel Pedley discusses the latest CII insurance industry skills survey – and the results are not good reading
