All Expert Views articles – Page 10
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Process intelligence is needed to drive better underwriting outcomes – ABBYY
ABBYY’s solution marketing manager for insurance Eileen Potter discusses how automation and artificial intelligence can support better insurance processes and outcomes
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Open finance has endless possibilities for insurance industry – EXL Service
EXL, a global analytics and digital solutions company, discusses how open finance signals ‘a new spirit of partnership’ between consumers and carriers
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Supporting brokers following the FCA’s 2022 fair value reform deadline – Close Brothers Premium Finance
Elliott Hayes, Close Brothers Premium Finance’s commercial sales director, explains how the premium finance provider is helping brokers ahead of the FCA’s final deadline for its general insurance pricing reform
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How to futureproof your MGA business – Gallagher Bassett
Charlotte Harrison, Gallagher Bassett’s MGA business specialist, tells Insurance Times how MGAs can futureproof their businesses against the backdrop of Covid-driven uncertainty
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Premium finance is a win-win – Premium Credit
Adam Morghem, strategy, marketing and communications director at Premium Credit, explains the advantages of offering premium finance to customers
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Industry collaboration is the only way to defeat fraud challenges – Carpenters Group
Faye Fishlock, head of defendant services at Carpenters Group, looks at the insurance fraud issues the industry is facing following feedback from the latest Fraud Charter roundtable
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Shield small business clients from increased cyber risks — Travelers
With businesses now returning to office-based working, Travelers Europe’s head of cyber Davis Kessler suggests how small businesses should protect themselves from increased cyber risks
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Making sense of the FCA’s pricing rules – Pearson Ham
With the first round of new regulations aimed at ending price walking set to take effect at the end of September, Pearson Ham director Stephen Kennedy answers questions on what the changes will mean
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How communications mining enables straight through processing for underwriters – Re:infer
Ed Challis, co-founder and chief executive of Re:infer, explores the intellectual waste created by emails and the value communications mining could therefore hold for underwriters
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Insurtech tools are a must to support compliance and meet customer expectations – Cazana
Roland O’Neil, Cazana’s strategic partnership manager, tells Insurance Times how using insurtech can help insurers treat customers fairly while embracing digital transformation
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Industry collaboration is key to making OIC portal truly work – Carpenters Group
Carpenters Group director Donna Scully gives her perspective on how the new Official Injury Claim portal is working so far, highlighting potential problems for industry participants
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Customer-centric innovation bringing change to a traditional market – PremFina
Disruption and innovation in the premium finance market will help put the customer in control, according to PremFina chief executive Bundeep Singh Rangar
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How insurers can prioritise digital transformation efforts – ABBYY
Eileen Potter, solution marketing manager, insurance, at ABBYY, talks about how the use of automation technology could drive major cost savings for the insurance industry and let businesses create a better experience for customers
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Are we all getting over Covid-19? – Manchester Underwriting Management
Richard Webb, director of Manchester Underwriting Management, tells Insurance Times about the lingering effect of the Covid-19 pandemic on insurance firms – and the fallout yet to be faced
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Collaboration is key to whiplash reforms – Carpenters Group
Faye Fishlock, head of defendant insurance services at Carpenters Group tells Insurance Times why collaboration is key to whiplash reforms
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Premium finance has its benefits – Premium Credit
Premium Credit’s chief sales and marketing officer Owen Thomas tells Insurance Times on how insurance premium finance can be useful to clients, brokers and insurers alike
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How the pandemic has proved the future digital – Aviva
In a recent webinar, Insurance Times’s head of research Savan Shah was joined by Aviva’s digital and automation director Maria Crockart as part of a panel of Aviva experts discussing how the acceleration of digital adoption in the insurance industry will continue to shift and evolve in a post-pandemic world
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How reasonable is the FCA pricing reform timetable? – Pearson Ham
The clock is ticking for insurers to change their business practices to meet the regulator’s deadline for ending price walking, Pearson Ham’s director of insurance pricing, Stephen Kennedy tells Insurance Times
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European insurer value analysis 2021 insights for COOs and CIOs – CGI
Paul Wishman, CGI’s vice-president for UK financial services, discusses a new report with Insurance Times that highlights how insurance companies can improve their financial performance