All Expert Views articles – Page 10
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How insurers can better engage with brokers – Gallagher Bassett
Rob Glenister, client services manager at Gallagher Bassett, shares his top tips for addressing broker concerns in 2022
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Insurance prices remain uncertain following FCA rule change – Pearson Ham
Stephen Kennedy, director of insurance pricing at Pearson Ham, reviews how the FCA’s general insurance pricing reform is bedding in after coming into force from 1 January 2022
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Travelers: Strengthening financial institutions against cyber risk
Smaller firms are more inclined to lean on silent cyber cover, says Walid Youssef, head of financial institutions at Travelers Europe
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QBE: Making hybrid work for you
QBE’s chief human resources officer, Emma Higgins, outlines what companies should consider when adopting a hybrid working model
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Four innovative ways to navigate the rapidly evolving insurance market - Emergn
The insurance industry is facing a period of unprecedented change when it comes to customer expectations, technological advances and new business models. Adam Goran, client partner at global professional services consultancy Emergn, argues that these changes bring new opportunities to deliver more value to customers quickly, while also improving operational ...
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Gallagher Bassett: How partnered claims models create value for insurers
Simon Oates, head of UK corporate and risk development at Gallagher Bassett, tells Insurance Times how partnered claims models can add value to insurers in 2022
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Pearson Ham: How is the market likely to change following the FCA reforms?
Since the first round of new regulations aimed at ending price walking came into force at the end of September, insurers have been implementing price changes and new strategies in line with the FCA’s requirements. Stephen Kennedy of Pearson Ham considers what further changes may lie in store for the ...
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Must-have contract provisions for defending claims – Travelers
Toby Harris, technology practice leader at Travelers, tells Insurance Times how contractual management delivers a competitive advantage for businesses
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Gallagher Bassett: What can the insurance industry expect in 2022?
Looking to next year, Gallagher Bassett’s director for loss adjusting and claims consultancy Gordon Vater expects a continuation of acclimatising to the new normal, against the backdrop of ongoing uncertainties
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The changing face of regulation and premium finance – Premium Credit
Jon Howells, chief commercial officer of insurance premium finance at Premium Credit, discusses how regulation will impact the implementation of premium finance in the FCA’s fair value focused era
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Cazoo Data Services: How will electric vehicles impact claims?
Kieran Fisher, insurance account manager at Cazoo Data Services, tells Insurance Times how EVs will fundamentally impact claims and how insurtechs will support this inevitable change
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Insurers and brokers have a key role to play helping SMEs in 2022 – RSA
Rob Flynn, UK SME director at RSA Insurance, highlights the key roles insurers and brokers have in supporting small businesses in 2022
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The cloud has a silver ‘security’ lining – Open GI
Open GI’s chief information officer Giles Baxter explains why brokers should move to cloud-based solutions, as cyber security risks get ever more sophisticated
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Using natural language processing to boost underwriters’ productivity – Re:infer
Communications work has become a real burden in underwriting, but insurers can automate a great deal of it with natural language processing, according to Ed Challis, chief executive of Re:infer
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A turbulent time for repairers - what can the industry expect in the next 12 months?
Matthew Stansfield, operations director of motor engineering at Davies, reflects on the challenges arising for repairer networks as the UK emerges from the Covid-19 pandemic
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OIC portal data raises questions – Carpenters Group
The data published by the Motor Insurers’ Bureau (MIB) regarding the first three months of operation on the Official Injury Claim (OIC) portal poses some interesting questions. Carpenters Group director Donna Scully takes a closer look at the potential problems so far
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Process intelligence is needed to drive better underwriting outcomes – ABBYY
ABBYY’s solution marketing manager for insurance Eileen Potter discusses how automation and artificial intelligence can support better insurance processes and outcomes
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Open finance has endless possibilities for insurance industry – EXL Service
EXL, a global analytics and digital solutions company, discusses how open finance signals ‘a new spirit of partnership’ between consumers and carriers
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Supporting brokers following the FCA’s 2022 fair value reform deadline – Close Brothers Premium Finance
Elliott Hayes, Close Brothers Premium Finance’s commercial sales director, explains how the premium finance provider is helping brokers ahead of the FCA’s final deadline for its general insurance pricing reform
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How to futureproof your MGA business – Gallagher Bassett
Charlotte Harrison, Gallagher Bassett’s MGA business specialist, tells Insurance Times how MGAs can futureproof their businesses against the backdrop of Covid-driven uncertainty