Broker signs outsourcing deal with Xchanging.
Cooper Gay has entered into a business process outsourcing agreement with Xchanging, the international business processor.
Cooper Gay will outsource specific back office functions within the accounting & settlement, claims and technical processing areas of the UK business to Xchanging, whilst client facing roles will remain within Cooper Gay. Some 66 posts will transfer to Xchanging with immediate effect.
Jim Summers, chief executive of Cooper Gay, said, “Xchanging offers an innovative and scalable service delivery model that will support our future growth strategy and deliver sustainable process efficiencies.
"The choice of Xchanging as our partner was also heavily influenced by its expertise in the London insurance market.”
Clive Buesnel, Xchanging’s Global Partnering director, said: “We are delighted that Cooper Gay has chosen our processing platform.
"We will provide Cooper Gay with a modern global infrastructure with pricing flexibility and economies of scale to meet their current and future business needs.”
