Claims Technology – Page 18
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NewsFloodFlash pays Storm Christoph catastrophe claim in 9 hours 44 minutes
It means that policyholders can be paid their claim on the same day
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NewsLloyd’s offers AI-enabled reputational risk cover
Product helps mitigate the risk to profitability posed by reputational crises and offers real-time threat insights
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NewsIndustry experts raise insurance implications after first woman convicted of e-scooter drink driving
A 20-year-old woman in Newport, Isle of Wight was found to be nearly three times over the legal limit of alcohol while driving an e-scooter, industry experts debate the insurance implications
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NewsThingCo secures van broker partnership
The insurtech hopes to make improve safety on the roads and reduce insurance costs
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NewsCovid-19 pandemic exposes brokers’ over-reliance on price comparison websites
The UK lockdown has presented a unique challenge for brokers trying to get new business
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NewsSupreme Court BI appeal highlights need for national risk strategy – Totus Re
James York co-founder and co-convenor of Totus Re tells Insurance Times why the Supreme Court decision sheds light on the need for a national risk strategy
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IT Interview‘We’re not interested in profit – we’re interested in building an asset’ says McCarron Coates
The Leeds-based commercial broker tells Insurance Times about its ‘old-fashioned’ approach to broking and why service quality is paramount
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NewsBetter technology in cars will not cause blanket claims inflation – Ageas
As more sophisticated technology becomes commonplace in cars, the cost of repair will fall in the long-term, predicts the insurer’s claims director
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NewsInsurers must act quickly to compensate customers and rebuild trust says Insurtech UK
Insurers will need to rebuild trust with customers following the Supreme Court ruling, but the pandemic has also highlighted the need for digitalisation
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IT InterviewCustomer engagement set to be boosted by greater use of digital and AI, says Ageas claims director
With the Covid-19 pandemic accelerating both customer and staff comfort in using digital communications and processes, insurer and customer engagement is expected to go up a notch in 2021, predicts UK claims boss
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NewsLiP portal delay is ‘rare bit of good news’ say insurers
Regardless of the launch date, there are still likely to be ‘teething problems’ – embedding the new system will therefore be a priority for insurers
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NewsLexisNexis Risk Solutions launches email address validation tool to combat application fraud
The tool is designed to streamline the quote process, free up insurer resources and assist with identifying fraudulent policies
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NewsZurich UK offers fully paid emergency leave for parents and carers during latest lockdown
Since March 2020, Zurich has implemented a number of measures for employee wellbeing including the provision of additional free office equipment for safe and effective working from home
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NewsMike Brockman’s ThingCo secures £3m investment
The investment will help ThingCo meet the growing telematics demand from the insurance market
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Online onlyBriefing: Five reasons why insurance price comparison has lost its lustre
The FCA pricing crackdown and the sale of two major price comparison businesses come amid a sector losing its lustre
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NewsQuarter of a billion worth of claimant damages stuck in litigation process – Zurich
Road traffic accident claimants are having to wait for more than a year before being heard in court, finds the insurer’s analysis
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FeaturesChanging agricultural trends set to influence farmers’ insurance needs – McLarens
Leaving the European Union will mean plenty of change for UK farmers, including the diversification of crops away from just food production. Insurance Times explores how this will impact on farmers’ insurance requirements as the agriculture sector’s risk profile grows
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News AnalysisComparetheMarket fine exposes perils of ‘most favoured nation’ clauses
’Most favoured nation’ clauses have existed longer than there have been PCWs, but ComparetheMarket’s recent fine shows how they can undermine the market
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