Claims Technology – Page 16
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NewsPet insurance insurtech aims to transform dog industry via partnership
The two firms share the same business values
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IT InterviewQ&A: Applying data strategies from motor insurance to home – LexisNexis Risk Solutions
Nick Wilmot, senior manager at LexisNexis Risk Solutions tells Insurance Times about the key challenges in the home insurance market and how strategies used in the motor market can be applied to address them
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NewsLockdown accelerates Aviva’s online trading by 20%
The insurer hopes to continue investing in its direct business, as well as its commercial, broker and bank channels
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NewsAdditional injuries ‘coming back in vogue’ to avoid new whiplash protocol - Kennedys
The majority of market participants expect to see non-whiplash injuries and rehabilitation claims emerge in response to the whiplash reforms
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IT InterviewQ&A: Big data analytics driven products replacing humans a ‘misconception’ – LexisNexis Risk Solutions
Eleanor Brodie, data science manager at LexisNexis Risk Solutions tells Insurance Times about the biggest misconceptions with data in the industry and why tapping into it could be an asset
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NewsFormer CHO chair launches credit hire company to turn sector ‘on its head’
Kirsty McKno says ‘it’s perfect timing’ for a new player to shake up the credit hire sector as currently, the market is ‘broken’ and ‘full of friction’
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News AnalysisTop women in insurtech weigh in on diversity and inclusion debate
Insurance Times speaks to some of the top women in insurtech in honour of International Women’s Day this month, spotlighting individual contributions to the sector as well as unpicking the value of having a diverse workforce
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NewsGoogle hires new managing director of insurance for North America
Former Deloitte partner, who has previously specialised in insurtech, joins Google - industry voices describe this as ’a very smart move’
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Features‘Unintended consequences’ of whiplash reforms inevitable says MoJ
At Insurance Times’s first Fraud Charter event of the year - held virtually - delegates debated the ins and outs of the new whiplash portal
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NewsAviva strives to strengthen broker relationships to regain star rating
The insurer plans to use a data-led approach to match brokers’ clients with suitable cover following mixed results in Insurance Times’s Five Star Rating Report: Commercial Lines 2020/21
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NewsInsurers must change their approach to fraud post-whiplash reform - Kennedys
Despite the reforms’ intention of reducing fraud, law firm partner believes the threat of fraudulent claims will remain the same after 31 May
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IT InterviewMarkel UK crowned three-time champion in five-star commercial lines report
Markel UK has received a five-star rating from brokers for three years running in Insurance Times’s Five Star Rating Report: Commercial Lines. The insurer shares the secrets of its success and explains why the pandemic was a key opportunity
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IT InterviewNew entrants to HNW market set to cause ‘disruption’ – Criterion
Although startups within the high net worth market may showcase greater digital capabilities than current incumbents, Criterion’s operations director emphasises that service is still king when it comes to this genre of customer
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NewsLloyd’s of London to consult on Blueprint Two’s core data record
The new iteration is a major “milestone” for Lloyd’s, but it will continue to explore opportunities to improve placement, claims and settlement journeys
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FeaturesBriefing: Will CMCs morph to adopt motor focus post-whiplash reforms?
This month’s Fraud Charter virtual roundtable unpicked how claims management companies could evolve following the implementation of the first part of the whiplash reforms in May – it appears there is still fertile ground here for the FCA to tend
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News AnalysisFlood deal spotlights the need for a proactive approach
Swiss Re’s latest flood partnership gives visibility to the fact that data is becoming increasingly vital in the proactive management of flood risks
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NewsDirect Insurance Group reveals multimillion pound IT investment
The group’s chief executive says digital transformation is a key strategic goal
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NewsHybrid working model is a ‘huge opportunity’ post-pandemic – Direct Line Group’s Penny James
Direct Line Group’s chief executive says she is proud of her staff managing the stresses of lockdown while serving customers throughout the pandemic
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NewsDirect Line Group gunning to be the ‘insurance company of the future’
In a live video stream this morning with journalists, Direct Line Group’s chief executive Penny James said the insurer hopes to support customers across their entire insurance lifecycle via a fully digital ecosystem
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