Claims Technology – Page 15
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NewsBroker Direct and Proficient Insurance roll out data channel to support vehicle repairer networks
The pair’s long-term focus is to push more messages automatically to customers, to avoid policyholders having to proactively log in online or make a call
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NewsInsurtech partners with Amazon on small business insurance proposition
The insurtech’s chief executive says the firm is taking a ‘large step’ by providing greater access to ’seamless insurance’ via this partnership
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NewsGuide aims to answer important questions over delegated authority use
The International Underwriting Association updates its best practice around ‘which functions should be outsourced and how they can be properly supervised’
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People & OpinionQ&A: Telematics "offers brokers more engagement with customers" – ThingCo
Martin Williams, chief operating officer of ThingCo, tells Insurance Times how next-generation telematics technology is helping motor insurance brokers prepare for a different world after COVID-19
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FeaturesIn Focus: New whiplash portal on the horizon – but are firms ready?
The countdown until the launch of the new Official Injury Claim portal has finally begun following February’s regulations – Insurance Times explores whether firms are operationally ready for the upcoming changes and what work is still left to do
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NewsCNA Hardy hit by ‘sophisticated’ ransomware attack
It caused network disruption and impacted corporate emails
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NewsPrevisico and Zurich to plug flood risk for big corporate customers
Surface flood water has been deemed the ‘biggest risk’ in the UK, affecting three million people
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Sponsored ContentUsing vehicle insights to enhance customer experience and write profitable business – Cazana
In April’s issue, Cazana’s strategic partnership manager, Roly O’Neil tells Insurance Times about the value of insights from vehicle data and why it could help write profitable business
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People & OpinionQ&A: Data-driven interactions are the future of insurance – ABBYY
Digital intelligence consultancy, ABBYY’s solution marketing manager Eileen Potter tells Insurance Times how the pandemic’s need for technology adoption over the last year has shaped customer expectations
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NewsInsurtechs warn insurers of pandemic ‘complications’ to flood claims
Policyholders need to adopt flood resilience measures in the same way they would implement safety tools to protect against burglary, says Previsico’s chief executive
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NewsDAC Beachcroft saves Aviva more than £12m in 2020 by identifying fraudulent motor claims
2020 also saw ‘significant changes’ in the types of motor claims fraud
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NewsBought by Many makes US debut
The insurtech has made its debut in the US following its success in Sweden under the brand name ‘Many Pets’
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IT InterviewQ&A: Ease of trading is our ‘bread and butter’ – Home & Legacy
Insurance Times speaks to Home & Legacy’s managing director Barry O’Neill about the latest developments of its e-trading platform
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IT InterviewQ&A: Our work with Polaris ‘will support better understanding and presentation of risks’ – AXA
Insurance Times speaks to AXA’s commercial director Deepak Soni about the latest etrading developments at AXA UK
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NewsSedgwick partners with John Lewis for home insurance claims solution
The online claims service portal will speed up processing, improve customer service, and reduce claims life cycles
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FeaturesIn Focus: What unintended consequences could follow the implementation of the Official Injury Claim portal in May?
After a number of delays, the deadline for the new Official Injury Claim portal is looming, industry commentators explore whether the new portal will hit the mark, or fall short for claimants
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NewsOxbow Partners identifies three key insurtech themes in latest report
Advisory firm Oxbow Partners has highlighted the three key themes to watch in its latest report
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NewsOxbow Partners reveals top 25 insurtechs to watch
The advisory firm says that the chosen insurtechs ’all have the potential to drive significant value in the industry’
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FeaturesBriefing: Fraud red flag will remain for personal injury claims despite OIC portal launch
Personal injury fraud is ready for its next evolution as the countdown to 31 May continues
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NewsIndustry must ‘keep an eye on’ whiplash reforms ‘to be sure they’re achieved’ – Aviva
Claims director says the implementation of the Official Injury Claim portal is ‘an important first step’, indicating that the government seeks to combat ‘compensation culture’
