Capita said group turnover increased 20% in the twelve months ending 31 December 2003, up to £1,081m from £898m for 2002.
It said its insurance business had generally performed strongly, with 57 new contracts or extensions won across the insurance industry. It said its London market business and outsourcing areas had performed particularly strongly.
Capita said it had completed the re-engineering of the cost base for its loss adjusting business, but that market conditions remained very challenging leading to depressed volumes of business.
Operating profit before goodwill amortisation rose 22% to £131.4m, up from £107.3m for 2002, while pretax profits grew by 23% from £98.3m in 2002 to £121.2m for the year.
The company said it believed the business process outsourcing market would continue to grow over the next few years.
It said 2004 had started positively with the win of a contract to administer all miners' personal injury liability claims, on behalf of the Department of Trade and Industry, relating to chronic obstructive pulmonary disease and vibration white finger.
