Bupa has secured an 8% increase in revenue for 2005, to £3.9bn. The healthcare provider's pre-tax underlying surplus rose by 22% to £304.5m.
The company also announced that 82% of customers rated its services as excellent or very good. Bupa is focused on improving its operating efficiency to deliver more surplus to reinvest in patient care and to slow down future premium increases.
Val Gooding, Bupa's chief executive, said: “The group has continued to benefit from its strategy of offering a range of healthcare services in growing health markets, both in the UK and internationally. Our main insurance, hospital and care home businesses are performing well and the integration of the acquisitions we made in the UK, Denmark and the US during the year is progressing smoothly.
“Improving operating efficiency continues to be a focus for the group. Greater efficiencies will enable us to slow the rate of price increases for our customers, while also investing more in customer care.”
Bupa expects that 2006 will be another year of growth for the group as it completes the integration of its recent acquisitions and continues to grow its existing businesses, albeit not at the same underlying rate as during 2005, because of increased competition in some markets, including the UK.
