Analysis

Tara Foley: Consumer Duty is ‘not a one and done’ regulation

By 2024-06-25T07:00:00

Tara Foley

Insurer chief executive says the implementation of the new rules has ‘required significant effort and focus’

The FCA’s Consumer Duty regulation, which came into force from July 2023, “is not a one and done” rule implementation – rather, insurance firms will “need to continue to evolve and embed” the regulation’s principles, according to Tara Foley, chief executive of Axa UK and Ireland.

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