Re: “Defaqto warns consumers against using web aggregators” (insurancetimes.co.uk,
31 October)
If my business was as incompetent in assessing customers’ demands and needs as these aggregators are, I would be closed down.
People should realise that aggregators make their money by charging companies on click-throughs.
It is therefore in their interest to make the quotes as cheap as possible – and for subscribers to these sites to reduce their prices to a minimum.
We thus get people being given inaccurate and misleading quotes to buy ever worse insurance policies.
This is hardly the actions of a professional industry.
John Portwood
Portwood.co.uk