Standard terms allow comparisons, with variations explained
The Times has published a letter calling on the Office of Fair Trading to approve standard terms for travel insurance policies with any variations pointed out before sale.
Robin Parsons, of Tunbridge Wells, Kent, wrote: “Model terms and conditions could be drawn up by representatives of the insurance industry and approved for fairness and plain English by the Office of Fair Trading.
“An insurer would be permitted to deviate from the standard form, but if it did so it would be required to demonstrate that it had brought to the consumer’s attention before he or she purchased the cover in what respects the terms of the cover differed from the standard.”
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