All The people articles – Page 7
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IT Interview
Peter Clarke: Insurercore sets sights on US and Irish markets amid platform relaunch
The firm has aspirations of expanding into other markets and wants to be a lifeline for brokers
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IT Interview
David Bearman: ‘Our focus will be to build a broking house that will be decade defining’
After 25 years at the helm, the insurance group’s chief executive says the business is ‘just getting started’ as it unveils new brand and restructure
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Ageas to ‘double down’ on broker-led personal lines in new strategy
Chief executive explains how ‘there’s real opportunity’ for Ageas as it homes in on its ‘heartland business’ with brokers
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Woodgate and Clark to target organic growth after Quadra acquisition
The loss adjuster’s managing director believes there is room for growth in the mid-ranking loss adjusting arena
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IT Interview
Inigo – the London market startup with ‘people and data’ at its core
Earlier this month, Lloyd’s reinsurance group and startup Inigo snapped up StarStone Managing Agency and Syndicate 1301. Now, its chief executive and co-founder Richard Watson tells Insurance Times the firm’s plans for 2021 and why people and data are vital
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IT Interview
Standing for re-election as Insurance Institute of Manchester's next president – Broadway’s Eleanor Moore
Broadway Insurance Broker’s director of private clients Eleanor Moore tells Insurance Times about her plans as she stands for re-election as president of the Insurance Institute of Manchester
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Features
‘Unintended consequences’ of whiplash reforms inevitable says MoJ
At Insurance Times’s first Fraud Charter event of the year - held virtually - delegates debated the ins and outs of the new whiplash portal
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IT Interview
Markel UK crowned three-time champion in five-star commercial lines report
Markel UK has received a five-star rating from brokers for three years running in Insurance Times’s Five Star Rating Report: Commercial Lines. The insurer shares the secrets of its success and explains why the pandemic was a key opportunity
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IT Interview
GRP to supercharge growth of Marsh UK Networks amid acquisition spree
Mike Bruce, chief executive at GRP, tells Insurance Times about his plans for 2021 following three acquisitions in the first quarter of the year
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IT Interview
Hiscox attributes five-star personal lines rating to ‘strong and very competitive’ products
The insurer’s distribution director adds that the firm ‘won’t rest on our laurels’ and that customer service will continue to be a focal point
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IT Interview
A-Plan and Howden Group partnership ‘is very much around growth opportunity’
A-Plan’s group chief executive says the acquisition ‘just makes great sense’ because the broker operates ‘in a market where Howden are just very underweight’
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IT Interview
Staying relevant is ‘the biggest, most interesting challenge out of this pandemic’ – David Howden
Plus, Howden Group’s chief executive believes the current hard market ‘will certainly sort the wheat from the chaff’
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News
Leading the e-scooter revolution as Covid-19 fast-tracks technology’s insurance role – Zego’s Harry Franks
Zego has led the charge with the e-scooter revolution after several key partnerships, acquiring an insurance licence and tripling its staff headcount, now its co-founder and chief business development officer Harry Franks tells Insurance Times how the pandemic has benefited insurtechs
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IT Interview
Covea continues ‘to put the customer at the heart of everything we do’ – Sue Coffey
Plus, the insurer is working to create virtual touch points with intermediaries as it looks to expand its distribution channels
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News
Building a boutique broker in the time of Covid-19 – Broadway’s Daniel Lloyd-John
Hitting £500,000 gross written premium just three months after launching specialist boutique broker Broadway Insurance Brokers’s founder and chief executive Daniel Lloyd-John tells Insurance Times about his plans for 2021 and why the North West is the ’perfect place’ for his proposition
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IT Interview
‘Personal relationships really matter in this industry’ – SRG’s Downey
SRG boss Warren Downey learned his trade from some of the best and brightest names within UK broking – he tells Insurance Times his story and route to leadership
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News
‘Being prepared is key’ – FSCS chief executive Caroline Rainbird on navigating the next financial crisis
The Covid-19 pandemic has seen businesses work in “unprecedented circumstances”, according to the FSCS chief executive. She tells Insurance Times how the pandemic has allowed the firm to think differently
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IT Interview
Customer engagement set to be boosted by greater use of digital and AI, says Ageas claims director
With the Covid-19 pandemic accelerating both customer and staff comfort in using digital communications and processes, insurer and customer engagement is expected to go up a notch in 2021, predicts UK claims boss
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News
FCA ‘still worried about’ poor behaviour by claims management companies
Industry experts notice a more aggressive approach from CMCs, including cold calling, but the FCA confirms it is looking to stamp out bad habits in this section of the insurance market
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IT Interview
Telematics reaching mainstream ‘tipping point’ — Carrot boss
There has never ‘been a brighter future for telematics’ as the Covid-19 pandemic has ‘focused people’s attention’ says telematics business head