All The market articles – Page 4
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News Analysis
AI can ‘turbocharge’ the UK insurance sector – NTT Data
’AI provides the ability to personalise the insurance jargon and output in a way that the recipient of communications will understand,’ says industry development lead
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News Analysis
Briefing: Office-based working essential in people business of insurance
In the first of his new monthly columns for Insurance Times, Stuart Reid says the insurance industry should return to an office-first working model
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News Analysis
Lloyd’s market ‘very much at risk’ from lessened underwriter attendance
To flourish, the Underwriting Room and market participants need to ‘get that trading mojo back’
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News Analysis
Which broker schemes were most profitable in 2023?
Insurance Times delves into the data with schemes software provider SchemeServe to pick out the key trends and best performing lines
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News Analysis
How are the top insurers faring on complaints handling?
Insurance DataLab analyses the top five insurers’ complaints handling performance, exclusively for Insurance Times.
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News Analysis
The Big Question July/August 2023: What will the future state of play look like between insurance and AI?
Seven industry leaders discuss the current status quo, alongside an array of upcoming opportunities
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News Analysis
If a solar flare storm struck earth tomorrow, is the insurance industry ready?
’Without proper modelling of such complex interconnected risks, the impacts are largely unknown,’ says senior meteorologist
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News Analysis
Ghost broking case highlights criminals still use cash despite digital advancements – Ifed
Detective chief inspector Tom Hill, head of the City of London Police’s Insurance Fraud Enforcement Department, discusses the clampdown on criminals networks continuing to use cash to cover their tracks
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News Analysis
Who is the most profitable insurer in UKGI?
Insurance DataLab analyses the latest regulatory returns of the five largest insurers in UKGI, exclusively for Insurance Times
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News Analysis
The Big Question June 2023: What was the most important lesson learnt at the Biba Conference 2023?
Insurance Times poses the question to eight industry leaders after the industry collaborated to rise to the challenge earlier in May.
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News
Revealed: Claims Excellence Awards 2023 – winners and reaction
There were some lucky double winners and some firms picked up their very first Insurance Times Claims Excellence Award at our hottest awards so far – was it you?
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News Analysis
Majority of consumers still lack awareness over ‘persistent threat’ of ghost brokers
Some ’99% of customers wouldn’t understand what a ghost broker is,’ says counter-fraud expert
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News Analysis
Brokers seem to be weathering economic headwinds via growth and productivity
Insurance DataLab analyses how brokers have performed over the last year in the face of significant economic difficulties
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News Analysis
The Big Question May 2023: What emerging risks should insurance firms watch out for in 2023?
With emerging risks comes opportunity. Six industry leaders share their thoughts on emerging risks with Insurance Times
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News Analysis
Unpacking the controversial issue of an ‘ethnicity penalty’ in car insurance premiums
Insurance Times speaks to industry experts following Citizens Advice revealing that POC are paying more for car insurance than their white counterparts
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News Analysis
Industry pushing companies to recognise ESG impact on D&O risks
’Directors have a duty of care around a business’ impact on the community and environment and there is also the duty to maintain a high level of business conduct,’ says partner
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News Analysis
Strong dollar provides no shortage of US M&A interest in UK insurance firms
Acquisitive brokers were asked if a strengthening dollar would see more US firms snap up companies in the UK
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News Analysis
Ghost broking poses ‘massive’ reputational risk to insurance sector
‘Doing more of the same’ isn’t working to tackle the issue, says head of counter fraud
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News Analysis
FOS complaint volumes surge as Consumer Duty deadline looms
With the implementation deadline for the new Consumer Duty regulations fast approaching, Insurance DataLab analyses the latest ombudsman complaints figures to see how the industry is performing
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News Analysis
The Big Question April 2023: How can the insurance industry help improve current motor repair network models?
Repairers are key to the success of settling motor claims, but the sector continues to face significant challenges. Insurance Times asks industry leaders where firms can help