Voted by The Judging Panel Sponsored by Sirius Financial Solutions.
We are delighted that Munters has won The Technology Initiative of the Year award. To receive this recognition from the insurance industry means a huge amount to us.
Thanks must go to the wonderful team of people from Munters and SSTGH who created I-CAN - Instant Claims Activity Network.
The new system, powered and developed by SSTGH and named I-CAN by Munters, is web-based and is used in every stage of the claim process from logging to dispatch.
As providers of fire and flood restoration services, we operate in a tough market with prices constantly being squeezed and profitability under pressure.
Prior to I-CAN field staff had to hand-write and multi-fax reports several pages long. We needed a solution and believe we have found it.
Our administration systems and procedures are now 100% paper free, and capacity for more detailed and tailored management information has been created.
We can provide real-time estimates and reports for customers and property owners that are clear and easy to understand.
As soon as a report is completed on site it is available to be read by the insurance company and policy-holders. They can also receive automatic progress updates by e-mail or SMS text messaging. The system enables us to manage a large number of jobs with greater speed than before.
I-CAN is streets ahead of anything anyone else is able to offer in the restoration industry and will bring huge benefits not only to Munters but to its customers.
